Senior IT Operations & Cloud Security Lead

Synectics for Management Decisions, Inc; Arlington (VA); Hybrid; USD 150,000 - 160,000; Full time

Job summary

Synectics for Management Decisions, Inc. seeks a hands-on IT Manager to own the enterprise infrastructure, cloud environments, and security posture. The role reports to executive leadership and acts as the technical authority for the IT footprint, balancing day-to-day operations with proactive governance and vendor oversight.

The position is hybrid and requires travel to DC metro area locations. Candidates should have 8+ years in enterprise IT, strong VMware/AWS experience, and a track record of

Qualifications

• 8+ years of hands-on systems administration and IT operations experience.
• Experience with hyperconverged infrastructure (Dell VxRail), VMware vSphere, and vSAN storage pools.
• Proficient in AWS cloud administration (IAM, VPC, EC2, S3) and Microsoft 365 tenant management (Entra ID, SharePoint, Exchange).
• Experience with enterprise networking security, firewalls, VPNs, and secure site-to-site connectivity.
• Familiarity with process frameworks (ISO 27001, ISO 9001, CMMI Level 3) and Jira workflow tracking.

Responsibilities

• Own enterprise infrastructure, cloud environments, and security posture.
• Lead AWS multi-account environments, IAM, VPC, security groups, and governance.
• Administer Microsoft 365, Entra ID, Exchange Online, SharePoint, and data governance.
• Oversee branch office network operations and secure site-to-site connectivity.
• Manage vendor relationships and lifecycle management (Dell/VMware ProSupport, cloud providers).
• Serve as Tier 1–3 escalation point for IT issues and coordinate with Jira SLAs.

Skills

IT management

Cloud administration

VMware vSphere

VxRail

Microsoft 365

Security governance

Jira / ticketing

Tools

Dell VxRail

VMware vSphere

VMware vSAN

AWS

Entra ID / Azure AD

Microsoft 365

Job description

Synectics for Management Decisions, Inc. seeks a hands-on IT Manager to own the enterprise infrastructure, cloud environments, and security posture. The role reports to executive leadership and acts as the technical authority for the IT footprint, balancing day-to-day operations with proactive governance and vendor oversight.

The position is hybrid and requires travel to DC metro area locations. Candidates should have 8+ years in enterprise IT, strong VMware/AWS experience, and a track record of