Hands-On IT & Cloud Operations Manager

Synectics for Management Decisions Inc; Arlington (VA); Hybrid; USD 150,000 - 160,000; Full time

Job summary

Synectics for Management Decisions Inc. seeks a hands-on IT Manager to own the enterprise infrastructure, cloud environments, and security posture.

You will report to executive leadership and oversee operations across data centers, AWS, and Microsoft 365, with a focus on AI tool integration and proactive infrastructure management. Hybrid work arrangement in the Washington DC metro area with travel to multiple company locations.

Qualifications

• 8+ years of progressive, hands-on systems administration and IT operations experience in an enterprise or sole-administrator environment.
• Proven expertise administering hyperconverged infrastructure (Dell VxRail), VMware vSphere, and vSAN storage pools across multi-environment (Dev/Test/Prod).
• Demonstrated proficiency with AWS Cloud Administration (IAM, EC2, S3, VPCs) and Microsoft 365 Tenant Management (Entra ID, SharePoint, Exchange, Conditional Access).
• Deep working knowledge of enterprise firewalls, network subnets, VPNs, enterprise Wi-Fi controllers, and endpoint security.

Responsibilities

• Own the enterprise IT footprint, balancing day-to-day systems administration with strategic security posture improvements.
• Lead virtualization, cloud architecture, and network operations across two branch offices and DC metro locations.
• Oversee AI tool integration, workflow automation, and proactive infrastructure management.
• Manage vendor relationships, SLAs, and lifecycle management for hardware and cloud services.

Skills

IT Management

Cloud Administration

VMware/vSphere

AWS

Microsoft 365

Security

Governance

AI Integration

Tools

VMware vSphere

VMware vSAN

Dell VxRail

AWS IAM

AWS EC2

Entra ID (Azure AD)

SharePoint

Jira

Job description

Synectics for Management Decisions Inc. seeks a hands-on IT Manager to own the enterprise infrastructure, cloud environments, and security posture.

You will report to executive leadership and oversee operations across data centers, AWS, and Microsoft 365, with a focus on AI tool integration and proactive infrastructure management. Hybrid work arrangement in the Washington DC metro area with travel to multiple company locations.