Senior IT Operations Lead - Remote & Global

phData; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance for Self & Family

Wellness Allowance

Learning & Certification Support

Remote-first culture

Job summary

phData, a remote-first data and AI consultancy, is seeking a Senior IT Operations Administrator to ensure the reliability, security, and performance of our internal technology environment across cloud systems, end-user devices, and core collaboration platforms.

You will collaborate with security and compliance teams, drive automation and infrastructure improvements, and support a global workforce with rotating shifts and on-call coverage to keep services responsive and secure.

Qualifications

• 7+ years IT experience with 3+ years as a sys admin or similar role.
• Experience with Entra ID, Intune, Office 365, and Google Workspace.
• Strong networking, security monitoring, and SIEM familiarity.
• Experience with AWS/Azure and VDI/workspace environments.

Responsibilities

• Own end-to-end IT support lifecycle for employees including device & account issues.
• Administer core IT platforms: identity, collaboration, and device management.
• Drive IT initiatives: migrations, infrastructure optimization, security, SSO.
• Maintain inventories, Entra ID domains, and participate in audits.
• Support rotating shifts and weekend on-call; improve monitoring and response.

Skills

End-user OS & device management

Entra ID / Azure AD

Intune / Microsoft Endpoint Manager

Office 365 & Google Workspace

Networking & security basics

AWS & Azure cloud

Shift work readiness

Education

Bachelor’s degree in IT, CS, or related field

Tools

Jamf Suite

Sophos Endpoint Security

Jira Service Management

OpenVPN

MDM solutions

Job description

phData, a remote-first data and AI consultancy, is seeking a Senior IT Operations Administrator to ensure the reliability, security, and performance of our internal technology environment across cloud systems, end-user devices, and core collaboration platforms.

You will collaborate with security and compliance teams, drive automation and infrastructure improvements, and support a global workforce with rotating shifts and on-call coverage to keep services responsive and secure.