Senior IT & Networking Field Technician

Aleron; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Aleron is seeking a hands-on IT support professional in Orlando to troubleshoot computer issues, provide on-site technical assistance, and manage network, telecom, and printer infrastructure. The role emphasizes direct interaction with users and quick problem resolution in an in-person setting.

You will perform move/add/change tasks, monitor basic networks, verify system operability, and repair devices. A valid HS diploma and 3 years of relevant experience are required, with preference for those

Qualifications

• Minimum 3 years of experience in network connectivity assessment and troubleshooting.
• Experience with hardware repair and IT break/fix.
• Experience providing technical support in-person.

Responsibilities

• Performs identified Move/Add/Change activity to include all required network modifications.
• Include moving/adding connection in network closet and terminating port connections at the end location (conference room, desk, office, etc.).
• Basic network monitoring
• Sets up and ensures operability of systems and hardware components prior to field deployment.
• Analyzes failed equipment, performs standard repairs, and tests of components or equipment.
• Repair and replace data connectors on network cables and data drop
• Duties include installing, testing, maintaining, and repairing telephones.
• Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops)
• Assists with telecommunications equipment and telephone switching equipment related to processing and transmission

Skills

Network troubleshooting

In-person tech support

Hardware repair

Customer service

Education

High School Diploma or GED

Tools

Windows

Unix/Linux

macOS

Job description

Aleron is seeking a hands-on IT support professional in Orlando to troubleshoot computer issues, provide on-site technical assistance, and manage network, telecom, and printer infrastructure. The role emphasizes direct interaction with users and quick problem resolution in an in-person setting.

You will perform move/add/change tasks, monitor basic networks, verify system operability, and repair devices. A valid HS diploma and 3 years of relevant experience are required, with preference for those