Senior IT Manager, Regulated Manufacturing

Life Science Outsourcing, Inc.; Somersworth (NH); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangement

Periodic travel between sites

Job summary

Life Science Outsourcing (LSO) seeks an experienced Senior IT Manager to own IT across two regulated facilities in California and New Hampshire. You’ll shape the technology roadmap, manage budgets, and oversee a co‑managed MSP while delivering secure, compliant operations for ERP and production systems.

The role requires hands‑on depth in infrastructure, cybersecurity, and ERP, with a track record of leading teams and coordinating with executives to align IT with business goals.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 7+ years of progressively responsible IT experience, including 3+ years managing IT operations, projects, or technical teams.
• Strong experience with Microsoft 365, Azure, Entra ID, Active Directory, Windows Server, networking, virtualization, and endpoint management.
• Experience with cybersecurity frameworks such as NIST, ISO, or SOC, plus PowerShell scripting and automation.
• Experience supporting ERP systems in a manufacturing environment; familiarity with 21 CFR Part 11 and computer system validation principles is a strong plus.

Responsibilities

• Develop and execute LSO's IT strategy and technology roadmap in partnership with executive leadership.
• Manage IT budgets, vendors, software licensing, contracts, and managed service providers.
• Lead enterprise AI adoption and governance, collaborating with our parent company's AI initiatives.
• Administer Microsoft 365, Azure, Entra ID, Active Directory, Windows Server, virtualization, networking, and endpoint management.
• Ensure high availability through monitoring, backup, disaster recovery, and business continuity planning.
• Serve as the L2 escalation tier, providing hands‑on troubleshooting across Microsoft 365 and Entra, endpoints, servers, networking, Deacom, and production applications.
• Lead cybersecurity initiatives supporting NIST 800-171, ISO 13485, FDA, and customer requirements.
• Maintain IT governance, policies, documentation, and audit readiness.
• Support 21 CFR Part 11 compliance and data integrity for electronic records in our quality system.
• Serve as the primary IT owner of our Deacom ERP environment and related manufacturing applications.
• Drive reporting, automation, and continuous process improvement across business systems.
• Supervise and develop our L1 IT Support Specialist and direct our co‑managed L3 engineering MSP.

Skills

IT leadership

Strategic planning

Vendor management

Cybersecurity governance

ERP systems

Education

Bachelor's degree in IT/CS or related field

Tools

Microsoft 365

Azure

Entra ID

Active Directory

Windows Server

Deacom ERP

Job description

Life Science Outsourcing (LSO) seeks an experienced Senior IT Manager to own IT across two regulated facilities in California and New Hampshire. You’ll shape the technology roadmap, manage budgets, and oversee a co‑managed MSP while delivering secure, compliant operations for ERP and production systems.

The role requires hands‑on depth in infrastructure, cybersecurity, and ERP, with a track record of leading teams and coordinating with executives to align IT with business goals.