Senior IT Manager - Hybrid, Multi-Site IT Operations

Veritas Search Group; Irvine (CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Veritas Search Group seeks a Sr. IT Manager to oversee IT operations across a multi-site healthcare organization. You will lead the IT team, manage infrastructure, and drive service improvements to ensure reliable, scalable technology services.

This hybrid role near Irvine, CA requires hands-on leadership, independent work, and collaboration with business stakeholders to boost IT performance and service quality.

Qualifications

• 5–7+ years of IT management experience leading technical teams.
• Strong background in IT infrastructure, network administration, systems operations, and end-user support.
• Experience managing IT operations across multiple locations, preferably in healthcare or similarly complex environments.
• Experience with cloud-based environments, including Microsoft Azure, Google Cloud, and SaaS platforms.
• Knowledge of IT service management tools, ticketing systems, asset management, and IT operational best practices.
• Proven experience managing infrastructure projects, technology deployments, and process improvement initiatives.
• Strong vendor management and stakeholder relationship-building skills.
• Ability to troubleshoot complex technical issues and provide hands-on escalation support when necessary.
• Demonstrated ability to lead teams, establish priorities, and independently execute IT initiatives.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Experience supporting healthcare technology environments and medical equipment systems is preferred.

Responsibilities

• Oversee daily IT operations, including infrastructure, network administration, systems support, and end-user services across multiple locations.
• Lead, mentor, and manage IT support technicians, network engineers, and systems administration personnel.
• Develop and implement processes to improve IT service delivery, operational efficiency, and customer satisfaction.
• Establish and maintain comprehensive IT asset management and inventory tracking processes for hardware, software, and technology equipment.
• Manage IT infrastructure initiatives, system upgrades, technology deployments, and modernization projects.
• Oversee cloud-based infrastructure, SaaS applications, and enterprise technology platforms.
• Partner with business leaders and operational teams to identify technology needs and implement effective solutions.
• Manage relationships with technology vendors, service providers, and external support partners.
• Establish performance metrics, monitor service levels, and implement continuous improvement initiatives.
• Provide technical escalation support for complex infrastructure, networking, and end-user issues.
• Support business continuity, system reliability, and IT operational readiness across multiple sites.
• Conduct onsite visits to assess technology needs, strengthen stakeholder relationships, and ensure consistent service delivery.
• Participate in after-hours technical escalation and support as needed.

Skills

IT leadership

IT infrastructure

Network administration

Systems operations

End-user support

Cloud environments

Azure

Google Cloud

SaaS platforms

IT service management

Ticketing systems

Asset management

Vendor management

Stakeholder relationships

Job description

Veritas Search Group seeks a Sr. IT Manager to oversee IT operations across a multi-site healthcare organization. You will lead the IT team, manage infrastructure, and drive service improvements to ensure reliable, scalable technology services.

This hybrid role near Irvine, CA requires hands-on leadership, independent work, and collaboration with business stakeholders to boost IT performance and service quality.