Senior IT Manager – ERP, Cloud & Security

VALLEY FINE FOODS CO LLC; Benicia (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

VALLEY FINE FOODS CO LLC in Benicia, CA is seeking an IT Manager to lead reliable, secure technology operations across office, manufacturing, and warehouse environments. You will oversee infrastructure, networks, cloud services, cybersecurity, end-user support, applications, vendors, assets, backups, and disaster recovery.

The role provides technical support for Microsoft Dynamics 365 Business Central (Aptean Food & Beverage ERP) and drives initiatives to improve system availability, security,

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.
• Five to seven years of IT operations, infrastructure, systems administration, or technical support experience, including supervision of employees or service providers.
• Experience with Microsoft 365, Windows, networking, endpoint and security tools; manufacturing or distribution experience preferred.
• Technical support experience with Business Central, Aptean Food & Beverage ERP, or a comparable ERP preferred; relevant certifications are a plus.

Responsibilities

• Manage servers, networks, endpoints, cloud services and applications across office, manufacturing and warehouse environments.
• Maintain system availability through monitoring, patching, maintenance, capacity planning, backups, and incident resolution.
• Manage help desk priorities, escalations, user accounts, devices, software deployment, onboarding and offboarding, assets, and technical documentation.
• Support approved Business Central application changes; functional leaders retain ownership of requirements, process design, controls, procedures, and user acceptance.
• Maintain identity, endpoint, email, network, and access controls; perform security reviews; remediate vulnerabilities; and coordinate incident response.
• Support compliance and audit requirements and protect confidential company, employee, customer, vendor, financial, and operational information.
• Manage technology vendors, support providers, licensing, renewals, warranties, procurement, contracts, and service performance.
• Manage the approved IT operating and capital budget and execute infrastructure, security, hardware, software, and lifecycle projects.
• Escalate material incidents, risks, resource needs, and scope decisions to the CFO or designated leader.

Skills

IT Operations

Cybersecurity

Vendor Management

Budget Management

Business Central Support

Education

Bachelor's degree in IT/CS

Tools

Microsoft 365

Windows

Networking

Endpoints Security

Backups

Cloud Services

Job description

VALLEY FINE FOODS CO LLC in Benicia, CA is seeking an IT Manager to lead reliable, secure technology operations across office, manufacturing, and warehouse environments. You will oversee infrastructure, networks, cloud services, cybersecurity, end-user support, applications, vendors, assets, backups, and disaster recovery.

The role provides technical support for Microsoft Dynamics 365 Business Central (Aptean Food & Beverage ERP) and drives initiatives to improve system availability, security,