IT Operations & Security Leader - ERP & Cloud

ADP, Inc.; Benicia (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

ADP, Inc. in Benicia, CA is seeking an IT Manager to oversee reliable, secure, and cost-effective day-to-day technology operations across infrastructure, networks, cloud services, cybersecurity, end-user support, applications, vendors, assets, backups, and disaster recovery.

This role provides technical support for Microsoft Dynamics 365 Business Central (Aptean Food & Beverage ERP) and leads IT operations, cybersecurity, budgeting, and vendor management in a manufacturing/distribution setting.

Qualifications

• Bachelor’s degree in IT or related field, or equivalent experience.
• 5–7 years IT operations, infrastructure, or technical support experience, including supervision.
• Experience with Microsoft 365, Windows, networking, endpoint and security tools; ERP experience preferred.

Responsibilities

• Manage servers, networks, endpoints, cloud services, telecommunications, business applications, and technology used in office, manufacturing, and warehouse environments.
• Maintain system availability through monitoring, patching, maintenance, capacity planning, backups, and timely incident resolution.
• Manage help desk priorities, escalations, user accounts, devices, software deployment, onboarding and offboarding, assets, and technical documentation.
• Support approved Business Central application changes; functional leaders retain ownership of requirements, process design, controls, procedures, and user acceptance.

Skills

IT Operations

Cybersecurity

Cloud Services

Vendor Management

Budget Management

Business Central Support

End-user Support

Education

Bachelor’s degree in IT/CS/IS

Tools

Microsoft 365

Windows

Business Central

Aptean ERP

Networking

Backups

Job description

ADP, Inc. in Benicia, CA is seeking an IT Manager to oversee reliable, secure, and cost-effective day-to-day technology operations across infrastructure, networks, cloud services, cybersecurity, end-user support, applications, vendors, assets, backups, and disaster recovery.

This role provides technical support for Microsoft Dynamics 365 Business Central (Aptean Food & Beverage ERP) and leads IT operations, cybersecurity, budgeting, and vendor management in a manufacturing/distribution setting.