Senior IT Level II Support Engineer — On-site & Remote

Consulting Technology Company; Town of Islip (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Health insurance

Paid time off

Training & development

Job summary

Consulting Technology Company is looking for a motivated Support/Field Service Technician to join our team in the Town of Islip. You will troubleshoot client issues via remote tools and occasionally travel to client sites for installations and repairs. The ideal candidate has over 2 years of IT support experience, familiarity with ConnectWise, and knowledge of networking hardware. Join us for a chance to learn and grow in a dynamic IT environment where your skills can develop across various services.

Qualifications

• At least 2 years of experience in an IT support related position.
• Experience with ConnectWise and MSP is highly preferred.
• Ability to configure and support VoIP systems.

Responsibilities

• Diagnose and resolve IT related hardware, software, and network issues.
• Configuration and installation of new IT equipment at client locations.
• Proactively manage and support client networks.

Skills

Troubleshooting

Critical thinking

Communication skills

Multitasking

Tools

ConnectWise

Cisco

Meraki

Windows 10

Mac OS X

Job description

Consulting Technology Company is looking for a motivated Support/Field Service Technician to join our team in the Town of Islip. You will troubleshoot client issues via remote tools and occasionally travel to client sites for installations and repairs. The ideal candidate has over 2 years of IT support experience, familiarity with ConnectWise, and knowledge of networking hardware. Join us for a chance to learn and grow in a dynamic IT environment where your skills can develop across various services.