Senior IT Leader - Enterprise Infra & Cloud Ops

Intone Inc; Memphis (TN); On-site; USD 150,000 - 210,000; Full time

Job summary

Intone Inc. in Memphis, TN seeks a Senior IT Manager for Enterprise Infrastructure & Cloud Operations. You will lead a large-scale environment across data centers, cloud platforms, and manufacturing locations, ensuring uptime, security, and cost efficiency.

You will manage 5–7 internal staff and ~100 external MSP resources, align IT with business goals, and drive modernization across servers, storage, and cloud services.

Qualifications

• Bachelor's degree in Computer Science, IT, Computer Engineering, or related field.
• 10–15+ years of progressive IT experience in enterprise infrastructure or operations.
• Proven leadership managing large-scale enterprise infrastructure environments.
• Strong knowledge of Windows Server, Unix/Linux, enterprise storage, backup, virtualization, and disaster recovery technologies.
• Experience managing cloud infrastructure (AWS, Azure, Google Cloud).
• Demonstrated responsibility for infrastructure uptime, availability, and performance.
• Experience managing technical teams, vendors, and MSPs.
• Strong financial management experience including IT budgets and cost optimization.
• Working knowledge of ITIL practices (incident, problem, change, capacity, availability).
• Excellent communication to influence executives, teams, and stakeholders.
• Must reside in the Memphis, Tennessee area.

Responsibilities

• Lead enterprise computing services across data centers, cloud platforms, and manufacturing facilities.
• Oversee server infrastructure, storage, backup and recovery, virtualization, and operating systems.
• Ensure 24/7 availability, performance, security, and reliability of business-critical infrastructure.
• Drive modernization, automation, standardization, and operational efficiency.
• Establish and maintain service-level objectives (SLOs), performance metrics, and standards.
• Lead capacity planning, upgrades, technology refreshes, and continuous improvement initiatives.
• Provide strategic oversight of cloud infrastructure (AWS, Azure, Google Cloud).
• Lead disaster recovery, backup, high-availability, and business continuity strategies.
• Mentor and develop a team of approximately 5–7 IT professionals.
• Provide oversight for ~100 external MSP resources and related vendors.
• Manage relationships with major technology providers (Microsoft, Dell/EMC, Cisco, NetApp, Oracle).
• Monitor vendor performance, service levels, costs, and financials.
• Identify cost optimization opportunities without compromising reliability.

Skills

Leadership

Enterprise IT ops

Windows/Unix

Cloud platforms

Disaster recovery

Vendor management

Budget management

ITIL

Communication

Education

Bachelor's degree in CS/IT/CE

Tools

Windows Server

Unix/Linux

Backup/DR tools

Virtualization

Cloud platforms (AWS/Azure/GC)

Job description

Intone Inc. in Memphis, TN seeks a Senior IT Manager for Enterprise Infrastructure & Cloud Operations. You will lead a large-scale environment across data centers, cloud platforms, and manufacturing locations, ensuring uptime, security, and cost efficiency.

You will manage 5–7 internal staff and ~100 external MSP resources, align IT with business goals, and drive modernization across servers, storage, and cloud services.