Senior Manager, Enterprise Infra & Operations (Remote)

Nextech Solutions; Memphis (TN); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Nextech Solutions in Memphis, TN is seeking a Senior Manager – Enterprise Infrastructure & Operations to lead computing, storage, DR, and cloud infrastructure across data centers, facilities, and public cloud. You will direct staff and MSPs to balance availability, security, performance, and cost.

The role requires owning enterprise-scale operations, budgeting, and global team development, with remote options and occasional travel for distributed teams.

Qualifications

• Must have a college degree and significant infrastructure leadership experience.
• Experience owning enterprise-scale infrastructure operations including uptime, DR, and service delivery.
• Able to manage internal staff, vendors, and MSPs with strong people development skills.
• Cloud platform experience with AWS, Azure, and/or GCP and IaaS/PaaS familiarity.
• Knowledge of Windows, Unix/Linux, servers, SAN storage, and DR technologies.
• Strong financial management and cost-benefit analysis for staffing, services, and maintenance.
• Familiar with ITIL processes for availability, capacity, performance, incidents, change control, and monitoring.
• Ability to communicate complex technical concepts to executives and stakeholders.

Responsibilities

• Lead delivery and support of compute, storage, backup, DR, data centers, and cloud infra.
• Set infra strategy, architecture standards, capacity plans, and road maps.
• Maintain service stability with monitoring, SLAs, incident/problem management, and changes.
• Ensure high-availability and DR capabilities are documented and tested.
• Direct hardware/software selection, deployment, patching, and refresh programs.
• Improve efficiency via automation, virtualization, and asset/configuration management.
• Own infra budgets, resource planning, expense reconciliation, and cost-benefit decisions.
• Manage vendor/MSP performance via SLAs, metrics, and negotiations.
• Recruit, develop, and retain technical staff through coaching and career planning.
• Partner with business leaders to support changes, acquisitions, and divestitures.
• Lead 24x7 customer-focused operating model with occasional travel.

Skills

Leadership

Strategic planning

Communication

Budget management

Vendor management

Cloud platforms

ITIL basics

Global teamwork

Negotiation

People development

Education

Bachelor's degree

Tools

AWS

Azure

GCP

Job description

Nextech Solutions in Memphis, TN is seeking a Senior Manager – Enterprise Infrastructure & Operations to lead computing, storage, DR, and cloud infrastructure across data centers, facilities, and public cloud. You will direct staff and MSPs to balance availability, security, performance, and cost.

The role requires owning enterprise-scale operations, budgeting, and global team development, with remote options and occasional travel for distributed teams.