Senior IT Infrastructure & NOC Escalation Specialist

MRE Consulting; Houston (TX); On-site; USD 61,000 - 102,000; Full time

Job summary

MRE Consulting is looking for a Sourcing Specialist to join their team. The role involves managing IT infrastructure solutions and acting as the final escalation point for complex issues. Ideal candidates will possess 5-7 years of experience in IT operations with expertise in automation tools like PowerShell and Azure CLI, and a background in enterprise architecture. This position offers competitive compensation and the opportunity to drive innovation within the division.

Qualifications

• 5–7 years’ experience managing IT infrastructure and executing system implementations.
• Proficiency with automation tools like PowerShell and Azure CLI.
• Understanding of enterprise architecture frameworks.

Responsibilities

• Serve as final escalation point for complex technical issues.
• Monitor Infra and NOC alerts; ensure appropriate escalation.
• Assist with project implementations and infrastructure rollouts.

Skills

Automation tools

Communication

Technical documentation

ITIL best practices

Education

ITIL certification

Tools

PowerShell

Azure CLI

Service Now

Halo PSA

Job description

MRE Consulting is looking for a Sourcing Specialist to join their team. The role involves managing IT infrastructure solutions and acting as the final escalation point for complex issues. Ideal candidates will possess 5-7 years of experience in IT operations with expertise in automation tools like PowerShell and Azure CLI, and a background in enterprise architecture. This position offers competitive compensation and the opportunity to drive innovation within the division.