Senior IT Infrastructure Manager - Multi-Site Manufacturing

Motive Companies, LLC

Rock Hill (SC)

On-site

USD 100,000 - 171,000

Full time

5 days ago

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Job summary

Motive Companies, LLC in Rock Hill, SC seeks an IT Infrastructure Manager to own enterprise infrastructure design, reliability, and service delivery across multiple sites and industries including manufacturing, aerospace, and energy. You will lead an infrastructure team, drive projects, and set standards to improve end-user experience.

The role requires a strong background in enterprise tech stacks, multi-cloud environments, cybersecurity, ITIL, and comprehensive documentation.

Qualifications

Bachelor's degree in Information Technology or a related field or equivalent practical experience.
7+ years designing, building, supporting, and troubleshooting enterprise infrastructure.
5+ years leading and managing infrastructure teams.
Experience balancing operational needs with long-term infrastructure architecture.
Experience with cybersecurity practices and compliance frameworks, including CMMC, GCC High, AWS GovCloud, or FedRAMP.
Familiarity with ITIL processes and service management concepts.
Experience with technical documentation, including architecture documents, policies, runbooks, and procedures.
Strong communication skills and the ability to build trust across IT, business teams, and external vendors.
Ability to learn new technologies quickly and apply them to practical business needs.

Responsibilities

Lead, coach, and develop the infrastructure team.
Set team priorities, manage performance, support development, and build a service-focused culture.
Oversee infrastructure operations, processes, escalations, and service delivery.
Lead critical incident response and post-incident improvements.
Design and approve infrastructure architecture that supports business growth.
Drive infrastructure projects from design and testing through implementation and support.
Establish and maintain standards, metrics, SOPs, work instructions, and technical documentation.
Improve systems, processes, and end-user experience through data and feedback.
Support IT planning, budgeting, forecasting, vendor management, and compliance requirements.