IT Infrastructure Manager

Motive Workforce; Rock Hill (SC); On-site; USD 110,000 - 140,000; Full time

Job summary

Motive Workforce is partnering with a growing advanced manufacturing organization to hire an IT Infrastructure Manager who will own enterprise infrastructure design, reliability, and service delivery as the leader of the infrastructure team.

This role supports multi-site operations across manufacturing, aerospace, defense, electrification, energy, medical, and robotics, driving standards, incident response, and continuous improvement.

Responsibilities

• Lead, coach, and develop the infrastructure team
• Set team priorities, manage performance, support development, and build a service-focused culture
• Oversee infrastructure operations, processes, escalations, and service delivery
• Lead critical incident response and post-incident improvements
• Design and approve infrastructure architecture that supports business growth
• Drive infrastructure projects from design and testing through implementation and support
• Establish and maintain standards, metrics, SOPs, work instructions, and technical documentation
• Improve systems, processes, and end-user experience through data and feedback
• Support IT planning, budgeting, forecasting, vendor management, and compliance requirements

Job description

Motive Workforce is partnering with a growing advanced manufacturing organization to hire an IT Infrastructure Manager. This leader will own enterprise infrastructure design, reliability, and service delivery while managing and developing the infrastructure team. The role supports a multi-site organization operating across advanced manufacturing, aerospace, defense, electrification, energy, medical, and robotics.

What You'll Lead

• Lead, coach, and develop the infrastructure team
• Set team priorities, manage performance, support development, and build a service-focused culture
• Oversee infrastructure operations, processes, escalations, and service delivery
• Lead critical incident response and post-incident improvements
• Design and approve infrastructure architecture that supports business growth
• Drive infrastructure projects from design and testing through implementation and support
• Establish and maintain standards, metrics, SOPs, work instructions, and technical documentation
• Improve systems, processes, and end-user experience through data and feedback
• Support IT planning, budgeting, forecasting, vendor management, and compliance requirements

Technical Environment

• Microsoft Server, VMware, Hyper‑V, Azure, AWS, and Google Cloud
• Active Directory, DNS, DHCP, identity services, certificates, file/print, storage, backup, and recovery
• Microsoft 365, Exchange, SharePoint, Teams, OneDrive, Intune, Defender, MFA, and endpoint management
• Windows, Macs, peripherals, printers, and device lifecycle management
• Firewalls, switches, routers, access points, cabling, and Fortinet platforms
• Multi‑cloud, multi‑domain, multi‑forest, and multi‑tenant environments
• Data center operations, monitoring, automated remediation, patching, and asset lifecycle management