Senior Field Network Engineer

Hireology; Henderson (NV); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental and Vision Insurance

Life Insurance

Short Term Disability

Critical Illness Insurance

Accident Insurance

Pet Insurance

401K & Roth with employer match

Job summary

Findlay Automotive Group is seeking a Senior Field Technician to provide advanced on-site network support across dealership locations. You will lead day-to-day operations, including switching, wireless, WAN connectivity, and network configuration.

You will collaborate with IT leadership, vendors, and project stakeholders on architecture, upgrades, and major infrastructure initiatives, while handling escalations and ensuring adherence to IT policies and standards.

Qualifications

• High school diploma or equivalent.
• 4–6 years of IT support or field technician experience.
• Hands-on experience with network administration, configuration, installation, and troubleshooting.
• Configuring and troubleshooting switches, wireless APs, VLANs, and segmentation.
• Troubleshooting TCP/IP, DHCP, DNS, routing, VPN, and WAN connectivity issues.
• Supporting SD-WAN, internet circuits, and redundant/failover connectivity.
• Maintaining network documentation, including diagrams, IP addressing, and inventories.
• Active Directory and Microsoft environments administration.
• Experience across distributed or multi-location environments.
• Working with ISPs, telecom providers, network vendors, and contractors.

Responsibilities

• Network Operations and Administration: primary technical resource for operation, configuration, maintenance, and troubleshooting across locations.
• Switching and Wireless: configure, maintain, troubleshoot, and replace switches, wireless APs, VLANs, SSIDs.
• WAN and Internet Connectivity: manage SD-WAN, DIA, broadband, LTE/5G failover, VPN, and circuits.
• Network Performance: investigate latency, packet loss, routing, DHCP, DNS, wireless coverage.
• Network Monitoring: proactively monitor availability and performance, implement corrective actions.
• Network Changes and Documentation: maintain diagrams, IP addressing, VLANs, and inventories.
• Network Security: work with Security team on segmentation and firewall policies.
• Infrastructure Deployment: lead installation, upgrades, and projects.
• Vendor and Carrier Escalation: coordinate with vendors, ISPs, contractors to resolve issues.
• Advanced Field Support: provide Tier 2/3 on-site support for infrastructure and systems.
• Help Desk Escalation: act as escalation resource for complex issues.
• Technology Projects: participate in construction, remodel, camera, telephony projects when needed.

Skills

Network administration

TCP/IP

DHCP

DNS

VPN

SD-WAN

Wireless networking

Active Directory

Multi-location support

Vendor coordination

Education

Associate degree in IT / CS / Networking

CompTIA Network+ or CCNA

Tools

Microsoft environments

Network monitoring tools

Job description

Findlay Automotive Group is seeking a Senior Field Technician to provide advanced on-site network support across dealership locations. You will lead day-to-day operations, including switching, wireless, WAN connectivity, and network configuration.

You will collaborate with IT leadership, vendors, and project stakeholders on architecture, upgrades, and major infrastructure initiatives, while handling escalations and ensuring adherence to IT policies and standards.