Senior IT Engineer: End-User & Identity Systems (Hybrid)

Motive; Nashville (TN); Hybrid; USD 125,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision care

Paid time off

Short/Long-term disability

Life insurance

401k

Job summary

Motive is seeking a Senior IT Engineer in Nashville to design, build, and scale internal IT systems for a global workforce. You will improve reliability, security, and user experience across endpoints, identity and access, collaboration tooling, and core IT operations.

This is a hybrid role with 2 days in the office. The ideal candidate has 5+ years of IT engineering experience and a track record of delivering scalable, secure IT solutions in a fast-growing environment.

Qualifications

• 5+ years of experience in IT engineering, systems administration, network engineering, or a related corporate IT role.
• Expertise supporting identity platforms, collaboration tools, endpoint operating systems, and device management.
• Demonstrated ability to plan and execute complex projects independently, identify root causes, and drive solutions that support departmental goals.
• Strong written documentation and cross-functional communication skills, with the ability to build trust and operate as a reliable technical advisor.

Responsibilities

• Design, implement, and improve scalable corporate IT infrastructure and services for both office-based and remote employees.
• Lead complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and network layers to restore service quickly and prevent repeat issues.
• Use agentic development practices to design and build secure, scalable internal tools that automate workflows, improve employee productivity, and extend IT’s ability to support the business.
• Build and maintain technical standards, documentation, and operational processes that improve reliability, security, monitoring, and supportability.
• Translate business and stakeholder needs into well-engineered solutions, partnering across departments and with third-party vendors when needed.
• Act as a subject matter expert within IT, driving projects of diverse scope and raising the bar for operational excellence across the department.

Skills

IT engineering

Systems administration

Network engineering

Identity platforms

Collaboration tools

Endpoint OS

Device management

Project execution

Documentation

Job description

Motive is seeking a Senior IT Engineer in Nashville to design, build, and scale internal IT systems for a global workforce. You will improve reliability, security, and user experience across endpoints, identity and access, collaboration tooling, and core IT operations.

This is a hybrid role with 2 days in the office. The ideal candidate has 5+ years of IT engineering experience and a track record of delivering scalable, secure IT solutions in a fast-growing environment.