Senior IT & Data Center Operations Analyst (Hybrid)

USA GPC Genuine Parts Company; Town of Texas (WI); Hybrid; USD 52,000 - 74,000; Full time

Benefits offered by this job

Hybrid remote schedule

Job summary

Genuine Parts Company is seeking a Computer Operator II to manage data center infrastructure, mainframes, AS400s, and related systems. The role includes monitoring, troubleshooting, and escalation to ensure timely processing and high availability, with a hybrid remote work policy.

The position requires attention to detail, multitasking, and the ability to work across shifts 24x7x365. Prior experience with MS Office, mainframe environments, UNIX, and monitoring tools is a plus.

Qualifications

• Bachelor’s level degree or equivalent work experience.
• Significant attention to detail, promptness, critical thinking, and ability to adapt quickly to shifting priorities.
• Proven team and leadership skills, excellent interpersonal and organizational skills.
• Ability to manage multiple tasks and follow instructions.
• Ability to work with minimal supervision.
• 2 years’ experience in MS Office, Mainframe, AS400 and UNIX a plus.
• Cover various shifts 24x7x365 (including holidays).

Responsibilities

• Performs administrative functions to ensure policies and procedures are upheld.
• Coordinates with developers, programmers, and system administrators for process improvement.
• Execute programs based on documentation, system schedules, and file availability between various systems.
• Maintain and improve process instructions and documentation.
• Monitor various systems and taking corrective action or issue escalation.
• Generate reports and distribute.
• Maintains incident logs for all monitored systems.
• Resolves user problems by answering questions and requests.
• Ensures operation of equipment by completing preventive maintenance requirements and tests and following manufacturer’s instructions.
• Responds to incoming messages, emails, telephone calls, and voice mail inquiries from internal & external customers.
• Maintain customer confidence and protect the business by maintaining confidentiality when required.
• Other duties as assigned.

Skills

Attention to detail

Time management

Customer service

Education

Bachelor’s degree or equivalent

Tools

Mainframe

AS400

UNIX

AppDynamics

Nagios

Job description

Genuine Parts Company is seeking a Computer Operator II to manage data center infrastructure, mainframes, AS400s, and related systems. The role includes monitoring, troubleshooting, and escalation to ensure timely processing and high availability, with a hybrid remote work policy.

The position requires attention to detail, multitasking, and the ability to work across shifts 24x7x365. Prior experience with MS Office, mainframe environments, UNIX, and monitoring tools is a plus.