Senior Mainframe Operations Analyst (Hybrid)

Genuine Parts Company; Girlstown USA (TX); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Genuine Parts Company is seeking a Computer Operator II at our Dallas Distribution Center. The role focuses on executing and monitoring data center processes, maintaining systems, and providing exceptional service to internal and external customers.

A hybrid work option is available and the position supports multiple shifts. Ideal candidates have a bachelor’s degree or equivalent, strong attention to detail, and experience with MS Office, mainframe, and UNIX.

Qualifications

• Bachelor’s level degree or equivalent work experience.
• Significant attention to detail, promptness, critical thinking, and ability to adapt quickly to shifting priorities.
• Proven team and leadership skills, excellent interpersonal and organizational skills.
• Ability to manage multiple tasks and follow instructions.
• Ability to work with minimal supervision.
• 2 years’ experience in MS Office, Mainframe, UNIX a plus.

Responsibilities

• Performs administrative functions to ensure policies and procedures are upheld.
• Coordinates with developers, programmers, and system administrators for process improvement.
• Execute programs based on documentation, system schedules, and file availability between various systems.
• Maintain and improve process instructions and documentation.
• Monitor various systems and taking corrective action or issue escalation.
• Generate reports and distribute.
• Maintains incident logs for all monitored systems.
• Resolves user problems by answering questions and requests.
• Ensures operation of equipment by completing preventive maintenance requirements and tests and following manufacturer’s instructions.
• Responds to incoming messages, emails, telephone calls, and voice mail inquiries from internal & external customers.
• Maintain customer confidence and protect the business by maintaining confidentiality when required.
• Other duties as assigned.

Skills

Attention to detail

Critical thinking

Interpersonal skills

Organizational skills

Multitasking

Supervision-free work

MS Office

Mainframe

UNIX

Education

Bachelor’s degree or equivalent

Tools

MS Office

Mainframe

UNIX

Job description

Genuine Parts Company is seeking a Computer Operator II at our Dallas Distribution Center. The role focuses on executing and monitoring data center processes, maintaining systems, and providing exceptional service to internal and external customers.

A hybrid work option is available and the position supports multiple shifts. Ideal candidates have a bachelor’s degree or equivalent, strong attention to detail, and experience with MS Office, mainframe, and UNIX.