Senior IT Consultant: Network & Desktop Specialist

First Horizon Bank; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical and dental vision

HSA with company match

Parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank is seeking an IT Consultant Sr to provide production support for the network and desktop environment, including user support, monitoring, troubleshooting, and configuration. The role is 40 hours per week with up to 10% travel nationwide, based in Charlotte, NC. The candidate will lead deployment planning and implement new designs or enhancements.

Eligible for a comprehensive benefits package and a strong focus on operational reliability and cross-functional collaboration.

Qualifications

• Provides production support for network/desktop environment.
• Monitors, troubleshoots, configures, enhances systems.
• Acts as liaison to resolve major outages and deployment planning.

Responsibilities

• Provide production support for the existing network and desktop environment.
• Monitor and troubleshoot system issues and user support requests.
• Plan and execute deployments of new network designs or configurations.

Skills

Network support

Desktop support

Troubleshooting

Production support

Job description

First Horizon Bank is seeking an IT Consultant Sr to provide production support for the network and desktop environment, including user support, monitoring, troubleshooting, and configuration. The role is 40 hours per week with up to 10% travel nationwide, based in Charlotte, NC. The candidate will lead deployment planning and implement new designs or enhancements.

Eligible for a comprehensive benefits package and a strong focus on operational reliability and cross-functional collaboration.