IT CONSULTANT SR

First Horizon Bank; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical and dental vision

HSA with company match

Parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank is seeking an IT Consultant Sr to provide production support for the network and desktop environment, including user support, monitoring, troubleshooting, and configuration. The role is 40 hours per week with up to 10% travel nationwide, based in Charlotte, NC. The candidate will lead deployment planning and implement new designs or enhancements.

Eligible for a comprehensive benefits package and a strong focus on operational reliability and cross-functional collaboration.

Qualifications

• Provides production support for network/desktop environment.
• Monitors, troubleshoots, configures, enhances systems.
• Acts as liaison to resolve major outages and deployment planning.

Responsibilities

• Provide production support for the existing network and desktop environment.
• Monitor and troubleshoot system issues and user support requests.
• Plan and execute deployments of new network designs or configurations.

Skills

Network support

Desktop support

Troubleshooting

Production support

Job description

Job Description

The IT Consultant Sr will provide production support to include system user support, monitoring, troubleshooting, configuring, enhancing and providing advanced business partner support for the existing network and desktop environment; serve as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility; provide deployment/implementation support to include planning and executing the implementation of new network designs or configurations or enhancements to the existing network and desktop environment. 40 hours per week. Role requires up to 10% domestic travel as needed.

Job Description

The IT Consultant Sr will provide production support to include system user support, monitoring, troubleshooting, configuring, enhancing and providing advanced business partner support for the existing network and desktop environment; serve as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility; provide deployment/implementation support to include planning and executing the implementation of new network designs or configurations or enhancements to the existing network and desktop environment. 40 hours per week. Role requires up to 10% domestic travel as needed.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.