Senior IT Business Systems Analyst Lead

Guardian Industries; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Guardian Glass in Auburn Hills, MI is seeking an IT Business Systems Analyst Supervisor to lead a cross-functional team and translate complex business needs into valuable technology opportunities. You will mentor analysts, partner with business leaders, and guide early-stage solution delivery in a global environment.

This role combines people leadership with delivery discipline, requiring experience in Azure DevOps, agile practices, and stakeholder management to ensure measurable business value

Qualifications

• Experience leading, supervising, or formally coaching employees.
• Experience in business systems analysis, product delivery, technology engagement, or a related IT discipline.
• Experience translating business needs into technology or process solutions through problem framing, prioritization, and cross-functional stakeholder management.
• Experience working in Agile, Scrum, product, delivery, or operational-support environments.

Responsibilities

• Lead, coach, and develop a cross-functional Business Systems Analyst team, clarifying roles, responsibilities, expectations, decision rights, and measures of success.
• Align team capacity and capabilities with business priorities, remove barriers, address knowledge gaps, and connect employees with opportunities where they can create the greatest value.
• Lead business intake and problem-framing conversations, defining the opportunity, desired outcomes, value drivers, risks, dependencies, and acceptance criteria.
• Partner with business leaders and teams across solution architecture, enterprise architecture, data and analytics, security, product, and delivery to evaluate options and recommend a path forward.
• Prepare work for discovery and delivery by maintaining clear epics, acceptance criteria, dependencies, estimates, and supporting documentation in Azure DevOps.
• Improve service performance and stakeholder experience by monitoring key performance indicators and service-level agreements, resolving escalations, and continuously improving processes.

Skills

Team leadership

Business systems analysis

Problem framing

Stakeholder management

Education

Bachelor's degree

Tools

Azure DevOps

Job description

Guardian Glass in Auburn Hills, MI is seeking an IT Business Systems Analyst Supervisor to lead a cross-functional team and translate complex business needs into valuable technology opportunities. You will mentor analysts, partner with business leaders, and guide early-stage solution delivery in a global environment.

This role combines people leadership with delivery discipline, requiring experience in Azure DevOps, agile practices, and stakeholder management to ensure measurable business value