IT Business Systems Analyst Supervisor

Guardian Industries; Auburn Hills (MI); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Guardian Glass in Auburn Hills, MI is seeking an IT Business Systems Analyst Supervisor to lead a cross-functional team and translate complex business needs into valuable technology opportunities. You will mentor analysts, partner with business leaders, and guide early-stage solution delivery in a global environment.

This role combines people leadership with delivery discipline, requiring experience in Azure DevOps, agile practices, and stakeholder management to ensure measurable business value

Formación

• Experience leading, supervising, or formally coaching employees.
• Experience in business systems analysis, product delivery, technology engagement, or a related IT discipline.
• Experience translating business needs into technology or process solutions through problem framing, prioritization, and cross-functional stakeholder management.
• Experience working in Agile, Scrum, product, delivery, or operational-support environments.

Responsabilidades

• Lead, coach, and develop a cross-functional Business Systems Analyst team, clarifying roles, responsibilities, expectations, decision rights, and measures of success.
• Align team capacity and capabilities with business priorities, remove barriers, address knowledge gaps, and connect employees with opportunities where they can create the greatest value.
• Lead business intake and problem-framing conversations, defining the opportunity, desired outcomes, value drivers, risks, dependencies, and acceptance criteria.
• Partner with business leaders and teams across solution architecture, enterprise architecture, data and analytics, security, product, and delivery to evaluate options and recommend a path forward.
• Prepare work for discovery and delivery by maintaining clear epics, acceptance criteria, dependencies, estimates, and supporting documentation in Azure DevOps.
• Improve service performance and stakeholder experience by monitoring key performance indicators and service-level agreements, resolving escalations, and continuously improving processes.

Conocimientos

Team leadership

Business systems analysis

Problem framing

Stakeholder management

Educación

Bachelor's degree

Herramientas

Azure DevOps

Descripción del empleo

Guardian Glass is seeking an IT Business Systems Analyst Supervisor to join our team in Auburn Hills, MI!

In this role you will lead and develop a cross-functional team while helping business leaders turn complex needs into valuable technology opportunities. This role combines people leadership, business partnership, and early-stage solution delivery in a global environment.

Our Team

We partner with business and technology leaders to clarify priorities, frame problems, and prepare opportunities for efficient discovery and delivery. The team works across product, architecture, data, security, and delivery functions to create measurable business value and a consistent stakeholder experience.

What You Will Do

• Lead, coach, and develop a cross-functional Business Systems Analyst team, clarifying roles, responsibilities, expectations, decision rights, and measures of success.
• Align team capacity and capabilities with business priorities, remove barriers, address knowledge gaps, and connect employees with opportunities where they can create the greatest value.
• Lead business intake and problem-framing conversations, defining the opportunity, desired outcomes, value drivers, risks, dependencies, and acceptance criteria.
• Partner with business leaders and teams across solution architecture, enterprise architecture, data and analytics, security, product, and delivery to evaluate options and recommend a path forward.
• Prepare work for discovery and delivery by maintaining clear epics, acceptance criteria, dependencies, estimates, and supporting documentation in Azure DevOps.
• Improve service performance and stakeholder experience by monitoring key performance indicators and service-level agreements, resolving escalations, and continuously improving processes.

Who You Are (Basic Qualifications)

• Experience leading, supervising, or formally coaching employees.
• Experience in business systems analysis, product delivery, technology engagement, or a related IT discipline.
• Experience translating business needs into technology or process solutions through problem framing, prioritization, and cross-functional stakeholder management.
• Experience working in Agile, Scrum, product, delivery, or operational-support environments.

What Will Put You Ahead

• Experience leading Business Systems Analysts in a complex, global enterprise environment.
• Experience with Azure DevOps, technology intake, solution discovery, operational support, key performance indicators, and service-level agreements.
• Bachelor's degree in business, computer science, information systems, or a related field.

This role is not eligible for sponsorship.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes, offices and cars and in some of the world's most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).