IT Business Systems Analyst Supervisor — Lead Global Team

Flint Hills Resources; Auburn Hills (MI); On-site; USD 110,000 - 140,000; Full time

Job summary

Guardian Glass in Auburn Hills, MI seeks an IT Business Systems Analyst Supervisor to lead a cross-functional team and partner with business leaders to turn complex needs into valuable technology opportunities. This role blends people leadership, business partnership, and early-stage delivery in a global environment.

You will align team capacity with priorities, define opportunities, and drive solution discovery across architecture, data, security, and delivery teams while maintaining clear

Qualifications

• Experience leading, supervising, or coaching employees.
• Experience in business systems analysis, product delivery, technology engagement, or a related IT discipline.
• Experience translating business needs into technology or process solutions through problem framing and prioritization.

Responsibilities

• Lead, coach, and develop a cross-functional Business Systems Analyst team with clear roles and success metrics.
• Align team capacity with business priorities and remove barriers to value delivery.
• Lead business intake, define opportunities, and set acceptance criteria.
• Collaborate across solution architecture, data, security, and delivery to evaluate options.
• Prepare work for discovery in Azure DevOps with clear epics and estimates.
• Monitor KPIs and SLAs to improve service performance and stakeholder experience.

Skills

Leadership

Business systems analysis

Agile / Scrum

Stakeholder management

Education

Bachelor’s degree in business, computer science, information systems

Tools

Azure DevOps

Job description

Guardian Glass in Auburn Hills, MI seeks an IT Business Systems Analyst Supervisor to lead a cross-functional team and partner with business leaders to turn complex needs into valuable technology opportunities. This role blends people leadership, business partnership, and early-stage delivery in a global environment.

You will align team capacity with priorities, define opportunities, and drive solution discovery across architecture, data, security, and delivery teams while maintaining clear