Senior IT & Business Systems Analyst (Federal)

Isallc; Arlington (VA); Hybrid; USD 107,000 - 115,000; Full time

Job summary

The Intelligence and Security Associates (ISA) in Arlington, VA, is seeking an IT Specialist / Business Systems Analyst to bridge business and technical teams. You will evaluate enterprise IT systems, define workflows, and support integration across cloud environments.

The role requires strong documentation, testing, and collaboration within an ITIL/Agile framework. Hybrid work model with emphasis on in-office collaboration, security compliance, and continuous improvement of mission-critical

Qualifications

• 6+ years of IT systems administration or business systems analysis in federal or defense contracting.
• Experience translating requirements into system specifications and data models.
• Familiarity with ITSM, cloud environments, and cybersecurity basics.

Responsibilities

• Elicit and document requirements from government leads and technical teams.
• Evaluate enterprise IT systems and cloud environments for integration.
• Develop SOPs, user guides, and training materials.
• Support testing, UAT, and issue resolution within Agile/ITIL frameworks.

Skills

IT systems analysis

ITSM frameworks

Jira

ServiceNow

Azure

AWS

UAT testing

Education

Bachelor's degree in IT or related field

Tools

Jira

Azure DevOps

ServiceNow

SQL/Dataverse

Job description

The Intelligence and Security Associates (ISA) in Arlington, VA, is seeking an IT Specialist / Business Systems Analyst to bridge business and technical teams. You will evaluate enterprise IT systems, define workflows, and support integration across cloud environments.

The role requires strong documentation, testing, and collaboration within an ITIL/Agile framework. Hybrid work model with emphasis on in-office collaboration, security compliance, and continuous improvement of mission-critical