Senior IT Business Analyst - ERP & Process Optimization

Concentrix; Omaha (NE); On-site; USD 92,000 - 131,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

401(k) retirement plan

Paid time off

Paid holidays

Paid learning days

Job summary

Concentrix is seeking an experienced IT professional to lead optimization and standardization efforts across ERP and Business Systems, driving improvements in efficiency and stakeholder value. This Individual Contributor will assess effort, document requirements, develop testing plans, and create end-user training materials while guiding IT projects and mentoring team members.

Collaboration across the Global IT organization is required, with responsibilities spanning SDLC activities, process

Qualifications

• Preferred Bachelors with 7+ years relevant experience or associate degree with 9+ years of relevant experience or 11+ years of relevant experience.
• Understanding of overall enterprise business systems architecture, functionality, and usage.
• Understanding of project management principles.
• Ability to conduct and direct research into ERP functionality and products to deploy as required.
• Understanding of manufacturing principles, practices, and procedures.
• Proficiency using Microsoft Office suite products.
• Ability to communicate (written and verbal) in English.
• Proven analytical and evaluative abilities.
• High level of initiative and self-motivation.
• Demonstrated effectiveness in problem solving situations, good planning, and organizational skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong leadership skills.

Responsibilities

• Flexible schedule with overlap with core US-based team hours between 7 am and 5 pm CST.
• Provide leadership in utilization of IT as a trusted advisor.
• Monitor industry trends and apply new technologies.
• Follow company policies to protect data and ensure compliance.
• Lead high-level estimations of effort/cost for projects and enhancements.
• Collaborate with stakeholders to document functional requirements.
• Collaborate with technical team on solutions and design.
• Review and validate testing plans and conduct user testing.
• Coordinate user acceptance testing with stakeholders.
• Review documentation and train end users.
• Lead cross-functional projects with broad impact.
• Perform support activities from escalation.
• Write and review release notes and help documentation.
• Engage in all SDLC aspects and pursue process improvements.

Skills

Enterprise systems architecture

Project management

ERP research

Manufacturing principles

MS Office

English communication

Analytical skills

Leadership

Education

Bachelor's degree

Associate degree

Job description

Concentrix is seeking an experienced IT professional to lead optimization and standardization efforts across ERP and Business Systems, driving improvements in efficiency and stakeholder value. This Individual Contributor will assess effort, document requirements, develop testing plans, and create end-user training materials while guiding IT projects and mentoring team members.

Collaboration across the Global IT organization is required, with responsibilities spanning SDLC activities, process