Senior IT Business Analyst, Digital Communications (SMS)

MiniMed; San Antonio (TX); On-site; USD 87,000 - 149,000; Full time

Benefits offered by this job

STI bonus

401(k) with company match

Health, dental, and vision insurance

Job summary

MiniMed is seeking a Senior IT Business Analyst – Digital Communications to translate business needs into clear, implementable requirements, with a focus on SMS and digital customer engagement.

You will collaborate with product management, QA, and external partners across US and international markets, ensuring privacy, regulatory compliance, and robust test scenarios from discovery through production deployment.

Qualifications

• Bachelor’s degree with 4+ years in digital technology or related field.
• Advanced Degree with 2+ years in digital tech or related field.
• 7+ years in business analysis or similar roles in complex enterprise tech.

Responsibilities

• Understand digital communication needs, journeys and outcomes with SMS focus.
• Gather, analyze and validate requirements for technology implementations.
• Translate business needs into detailed requirements, stories, and acceptance criteria.
• Coordinate with cross-functional teams and ensure alignment across US and OUS markets.

Skills

Analytical thinking

Business analysis

Agile delivery

Excellent communication

Education

Bachelor’s degree in digital tech or related field

Advanced degree in relevant field

Tools

Salesforce Marketing Cloud

Salesforce CRM

Jira

Litmus

Figma

Miro

Job description

MiniMed is seeking a Senior IT Business Analyst – Digital Communications to translate business needs into clear, implementable requirements, with a focus on SMS and digital customer engagement.

You will collaborate with product management, QA, and external partners across US and international markets, ensuring privacy, regulatory compliance, and robust test scenarios from discovery through production deployment.