Senior IT Business Analyst – AI & Process Improvement

Addison Group; Houston (TX); On-site; USD 117,000 - 143,000; Full time

Job summary

Addison Group is seeking an IT Functional Analyst in the Houston area to help bridge strategy and execution across business processes. The role emphasizes ERP, automation, data governance, and AI-enabled solutions.

Responsibilities include collaborating across departments, defining requirements, managing backlogs, and developing KPIs to drive measurable improvements. This on-site position requires multi-site experience and strong stakeholder communication.

Qualifications

• 10+ years of IT Business Analysis experience.
• Experience bridging strategy to execution across processes.
• Strong collaboration across functional teams to define requirements.
• Experience with workflow automation and AI-enabled processes.
• Experience with ERP implementations and integrations.
• Proven ability to map current and target future states.

Responsibilities

• Align practices to a lean operating model.
• Partner with end users to understand business needs and apply in-house strategies.
• Support backlog management and resources capacity.
• Assist Enterprise Solutions Director in developing business requirements.
• Improve cross-functional alignment and training approaches.
• Develop KPIs and performance metrics.
• Capture enterprise goals and align with metrics.
• Support daily operations while improving performance.
• Create collaboration channels across operational areas.

Skills

ERP systems

End-to-end workflows

Multi-site leadership

Automation workflows

AI adoption

Data governance

Requirements gathering

Project management

Stakeholder communication

Tools

Zapier

Make

n8n

ChatGPT

Claude

Gemini

Progress 4GL

OpenEdge Studio

MS SQL

Job description

Addison Group is seeking an IT Functional Analyst in the Houston area to help bridge strategy and execution across business processes. The role emphasizes ERP, automation, data governance, and AI-enabled solutions.

Responsibilities include collaborating across departments, defining requirements, managing backlogs, and developing KPIs to drive measurable improvements. This on-site position requires multi-site experience and strong stakeholder communication.