Information Technology Business Analyst

THOUGHT BYTE; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Citigroup in Tampa, Florida is seeking a Senior IT Business Analyst to bridge business users and technologists, exchanging information clearly to support the Technology team. You will contribute to iterative exploration of performance metrics and business planning.

You will formulate system scope, advise on complex processes, manage stakeholder relationships, and lead AI-based projects with a focus on fraud prevention. Strong communication and risk-awareness are essential.

Qualifications

• 9+ years of relevant IT business analysis experience.
• Advanced data analysis with Microsoft Office tools.
• Strong interpersonal and stakeholder management skills.
• Clear written and verbal communication abilities.
• Proven ability to manage multiple activities and relationships.
• Experience leading AI-based projects.
• Expertise in fraud prevention and enterprise solutions.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Formulate and define systems scope for complex projects and foster business-IT communication.
• Consult with users to analyze processes and recommend solutions.
• Support change processes from requirements through implementation.
• Determine functional specifications and provide user/operational support.
• Identify risks and impacts, considering regulatory and business context.
• Operate with limited supervision and exercise independent judgment.
• Act as SME to senior stakeholders and teammates.
• Escalate and manage control issues with transparency to protect the firm.

Skills

Data analysis

Microsoft Office

Stakeholder management

Communication skills

Project prioritization

AI project leadership

Fraud domain knowledge

Cross-functional collaboration

Job description

Scrum, Agile, SQL, Product management, BA, API integration and Data Analytics

Experience :- 9+yr

Job Description:

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 9+ years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated expertise or strong knowledge in the Fraud domain, particularly in managing enterprise-level solutions for fraud detection and prevention.
• Proven experience in successfully leading and delivering AI-based projects.
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail