Senior IT Applications Lead | Epic Specialist

Houston Methodist; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Houston Methodist is seeking a Senior Application Analyst to provide expert-level support and configuration of assigned applications. You will train and mentor junior analysts and collaborate with customers across the organization to improve operational efficiency.

The role includes proactive issue resolution, change management, and contributing to budget and project management while ensuring high-quality application availability and guiding teams through large deployments.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional; an additional four years experience in addition to the experience listed below in lieu of Bachelors or licensed clinical or certified IT professional experience
• Five years’ experience in IT or clinical or business workflow
• Certification if appropriate to assigned application (i.e. Epic). Epic certification must be maintained within 6 months

Responsibilities

• Acts as liaison between work teams and departments.
• Facilitates team and client meetings and delivers informative, well-organized presentations.
• Serves as role model and mentor to other team members through both formal and informal methods.
• May train newly on boarded or more junior team members.
• Sets customer expectations, prioritizes tasks, and delivers solutions on time.
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.

Skills

Customer service

Leadership

Project management

Technical troubleshooting

Communication

Education

Bachelor’s degree in IT or related field

Tools

Epic EHR

Job description

Houston Methodist is seeking a Senior Application Analyst to provide expert-level support and configuration of assigned applications. You will train and mentor junior analysts and collaborate with customers across the organization to improve operational efficiency.

The role includes proactive issue resolution, change management, and contributing to budget and project management while ensuring high-quality application availability and guiding teams through large deployments.