Senior Internal IT & PMO Engineer (Remote)

Zazz; United States; Remote; USD 15,000 - 23,000; Full time

Job summary

Zazz is seeking a Senior Internal IT and Project Engineer to own internal IT services, Microsoft 365 administration and asset lifecycle. The role requires hands-on engineering with PMO responsibilities and coordination with HR, Procurement and office teams, while working remotely from India for international projects.

You will lead incidents, manage identities, devices and security practices, and drive improvements across configuration, backups and change management.

Qualifications

• Proven third line IT support or senior IT engineering experience.
• Strong hands-on Microsoft 365 administration and Entra ID management.
• Experience with asset records, equipment provisioning and lifecycle management.
• Demonstrable Change and Problem Management experience in ITSM/PSA environments.

Responsibilities

• Own third line incidents and service requests for internal IT and client services across identity, cloud and endpoints.
• Lead major IT investigations, coordinate with suppliers and ensure timely service restoration.
• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive.
• Manage asset records, provisioning, and lifecycle activities with HaloPSA.
• Deliver hands-on project engineering and PMO tasks for internal initiatives.

Skills

Third line IT support

Microsoft 365 administration

Entra ID administration

Endpoint management (Intune)

PMO / project delivery

Change and problem management

English communication

Remote work from India

Tools

HaloPSA

IT Glue

NinjaOne

Huntress

Addigy

Druva

Azure

Intune

Job description

Zazz is seeking a Senior Internal IT and Project Engineer to own internal IT services, Microsoft 365 administration and asset lifecycle. The role requires hands-on engineering with PMO responsibilities and coordination with HR, Procurement and office teams, while working remotely from India for international projects.

You will lead incidents, manage identities, devices and security practices, and drive improvements across configuration, backups and change management.