Senior Internal Communications Strategist — Commercial Banking

Capital One National Association; McLean (VA); On-site; USD 89,000 - 101,000; Full time

Job summary

Capital One seeks a high-energy, strategic communicator to join our Commercial Communications team in McLean. In this senior-level Associate role, you will partner with executives to shape the internal narrative of our Commercial Bank and translate complex banking strategies into engaging campaigns.

You will write for senior leaders, manage internal channels, measure engagement, and collaborate with HR and senior leadership to align messages with enterprise Brand standards and business goals.

Qualifications

• Bachelor's Degree or Military experience.
• 3+ years in Corporate Communications, Marketing, Public Relations, or directly supporting a senior executive.
• 2+ years managing digital content creation tools (Google Workspace & Adobe Creative Suite).

Responsibilities

• Executive Partnership & Execution: Partner with LOB communication leads to co-author and execute internal communication strategies for Commercial Bank executives.
• High-Profile Content Development: Write and produce internal content for senior leaders, including announcements and talking points.
• Strategic Storytelling: Elevate client and associate stories across the Commercial Bank and modernize internal channels.
• Message Alignment & Integrity: Ensure messaging aligns with the executive voice and enterprise Brand standards.
• Data-Driven Optimization: Track engagement metrics and suggest strategic adjustments.
• Cross-Functional Influence: Collaborate with Chiefs of Staff, HR, and leadership teams to drive alignment.

Skills

Corporate Communications

Marketing

Public Relations

Executive support

Education

Bachelor's Degree or Military experience

Tools

Google Workspace

Adobe Creative Suite

Job description

Capital One seeks a high-energy, strategic communicator to join our Commercial Communications team in McLean. In this senior-level Associate role, you will partner with executives to shape the internal narrative of our Commercial Bank and translate complex banking strategies into engaging campaigns.

You will write for senior leaders, manage internal channels, measure engagement, and collaborate with HR and senior leadership to align messages with enterprise Brand standards and business goals.