Senior Internal Communications Strategist – Commercial Bank

Capital One

Plano (TX)

On-site

USD 81,000 - 92,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Financial benefits

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Job summary

Capital One is seeking a high-energy and strategic communicator to join our Commercial Communications team as a senior-level Associate, shaping the internal narrative of our Commercial Bank. This role collaborates closely with communication leads and senior executives to translate complex banking strategies into engaging internal campaigns that connect associates to our business goals and culture.

The ideal candidate brings execution excellence, a strong grasp of the financial landscape, and

Qualifications

Bachelor’s degree or military experience required.
3+ years in corporate communications, marketing, PR, or supporting senior executives.
2+ years managing digital content creation tools (Google Workspace, Adobe Creative Suite).

Responsibilities

Partner with LOB communication leads to co-author and execute internal comms strategies for executives.
Write and refine internal content for senior leaders, including announcements and talking points.
Elevate internal storytelling across the Commercial Bank and manage intranet channels.
Ensure messaging aligns with executive voice and brand standards.
Track engagement metrics and recommend strategic adjustments.
Collaborate with Chiefs of Staff, HR, and cross-functional teams to drive alignment.
Develop diversity, inclusion, and belonging communications.
Leverage data and feedback to shape tactics.