Senior Internal Communications Lead — Growth & Change

Cushing Terrell; Boise (ID); On-site; USD 110,000 - 120,000; Full time

Job summary

Cushing Terrell is seeking a Senior Internal Communications Manager to lead how the firm communicates with its people across 17 offices. The role reports to the Chief People Officer and acts as a trusted advisor on employee communications, culture, and change initiatives.

Day-to-day work blends writing, editing, and advising—draft leadership messages, town hall talking points, and intranet updates; collaborate with the People team and Director, External Communications to maintain a single brand

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English, or a related field, or an equivalent combination of education and experience
• 10+ years of progressive experience in internal, corporate, or employee communications
• Experience advising senior leaders and developing executive communications, including writing on their behalf and influencing without direct authority
• Demonstrated experience leading employee communications through significant organizational change
• Strong writing, editing, and storytelling skills with discretion when handling confidential information
• Experience managing internal communication channels and applying brand voice and visual standards, using tools such as an intranet, SharePoint, Microsoft Teams, and Adobe Creative Suite
• Strong project and program management skills, with the ability to manage multiple concurrent priorities

Responsibilities

• Lead the firm-wide internal communications strategy and editorial calendar, aligning messaging with firm priorities across all offices
• Plan, write, edit, and distribute firm-wide announcements, campaigns, and employee stories that reinforce the firm’s mission, values, and culture
• Partner with firm leaders to develop executive messages, talking points, message cascades, town halls, and all-firm meeting communications
• Build and maintain communication playbooks for firm growth and integration, covering announcement, welcome, day one, the first 100 days, and ongoing integration
• Advise the People team and firm leaders on internal communications, and coordinate employee-facing communications during emergencies with the Director, External Communications
• Manage content, standards, templates, and governance across internal channels, including the intranet, email, Microsoft Teams, and video
• Develop recruitment marketing content with the Talent Acquisition team and partner with the Director, External Communications to keep a consistent brand voice internally and externally
• Measure communication reach, engagement, and effectiveness, manage the internal communications budget with the Chief People Officer, and recommend improvements to channels and tools, including AI-powered tools

Skills

Writing & editing

Advising leaders

Change communications

Project management

Internal communications strategy

Education

Bachelor’s degree in Communications or related field

Tools

Intranet

SharePoint

Microsoft Teams

Adobe Creative Suite

Job description

Cushing Terrell is seeking a Senior Internal Communications Manager to lead how the firm communicates with its people across 17 offices. The role reports to the Chief People Officer and acts as a trusted advisor on employee communications, culture, and change initiatives.

Day-to-day work blends writing, editing, and advising—draft leadership messages, town hall talking points, and intranet updates; collaborate with the People team and Director, External Communications to maintain a single brand