Senior Internal Communications Lead - Change & Campaigns

Financial Narrative; New York (NY); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Wellness programs

Family care benefits

Job summary

Dow Jones is seeking a senior internal communications leader to shape messaging for employees, customers, partners, media and social channels. Based in New York City with a hybrid schedule, you will craft content across intranet, newsletters, and social platforms while guiding change initiatives and global campaigns.

You will distill complex content into clear messages and visuals, lead major programs like All-Hands, and leverage data dashboards to optimize impact.

Qualifications

• 10+ years internal communications or relevant experience.
• Aptitude for creative storytelling and connection to business priorities.
• Background leading change within a matrixed organization.
• Experience developing and executing impactful global campaigns.
• Strong writing skills with a nose for news; reporter/journalism background a plus.
• Ability to distill complex content and concepts into something simple and sticky.
• Strong experience with video editing, AI tools and graphic design software.
• A data-led approach to communications, and have experience managing content calendars and data dashboards.
• A professional, collaborative and team-oriented approach to your work.
• Excellent project management skills and solution oriented.
• Global work experience / background is a plus.
• Communications agency experience is a plus.

Responsibilities

• Report to the VP of Internal Communications and be based out of our New York City office in midtown (hybrid, three days a week).
• Generate content for internal and external channels (intranet, e-newsletter, LinkedIn, Instagram) and adapt formats across channels.
• Lead internal change initiatives and advise key business stakeholders to clarify impact.
• Manage global campaigns from ideation to execution to boost awareness and engagement.
• Lead company-wide programming such as Global All-Hands and leader Q&As to improve participation.
• Stay current with employee communications/engagement technologies and advise on adoption.

Skills

Storytelling

Change management

Campaign development

Writing

Video editing

AI tools

Graphic design software

Data-driven communications

Project management

Global experience

Agency experience

Tools

Video editing software

Graphic design software

AI tools

Job description

Dow Jones is seeking a senior internal communications leader to shape messaging for employees, customers, partners, media and social channels. Based in New York City with a hybrid schedule, you will craft content across intranet, newsletters, and social platforms while guiding change initiatives and global campaigns.

You will distill complex content into clear messages and visuals, lead major programs like All-Hands, and leverage data dashboards to optimize impact.