Senior Manager, Internal Communications

Dow Jones; New York (NY); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Lifestyle programs & WellnessResources

Education Benefits

Family Care Benefits & Caregiving

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Job summary

Dow Jones seeks a senior internal communications leader to shape messaging for employees, customers, partners, media, and social channels. You will craft content across intranet, newsletters, LinkedIn, and Instagram, repurposing for video, press releases, and infographics.

You will drive global campaigns, lead company-wide programs like All-Hands, and partner with leadership to ensure clear change messaging. A strong writer with change-management experience is essential.

Qualifications

• 10+ years internal communications or relevant experience.
• Creative storytelling aligned to business priorities; experience leading change in a matrixed org.
• Experience developing and executing impactful global campaigns.
• Strong writing skills with a nose for news; journalist background a plus.
• Ability to distill complex content into simple, sticky messages/graphics.
• Experience with video editing, AI tools and graphic design software.
• Data-driven approach with content calendars and data dashboards.
• Collaborative, team-oriented and solution-driven work style.
• Global work experience or agency experience is a plus.

Responsibilities

• Report to VP of Internal Communications and be based in NYC hybrid (three days a week).
• Generate content for internal and external channels and repurpose across formats.
• Lead internal change initiatives and advise stakeholders on implications.
• Manage global campaigns from ideation to execution to boost engagement.
• Lead company-wide programming and identify ways to improve participation.
• Stay abreast of employee communications technologies and advise on adoption.

Skills

Storytelling

Change management

Campaign development

Writing

Video editing

AI tools

Graphic design software

Data-driven communications

Project management

Global work experience

Team collaboration

Agency experience

Tools

Video editing software

Graphic design software

AI tools

Job description

Job Description

About the Role:

We’re on a mission at Dow Jones to provide the world’s most trusted journalism, data and analysis to help people make decisions. The company is on a trajectory of growth and it’s an exciting time to be part of it.

This senior manager will help shape how Dow Jones leaders communicate with employees, customers, partners, media and on social media, as part of the company’s global corporate communications team. The role offers a broad view of Dow Jones and the opportunity to generate content across our news, consumer, enterprise, risk and energy businesses, and bring people onboard Dow Jones’s mission, strategy and values. We’re looking for someone who is a consummate storyteller, loves to champion change and cook up creative campaigns, and who enjoys challenging the status quo.

You Will

• Report to the VP of Internal Communications and be based out of our New York City office in midtown (hybrid, three days a week).
• Generate content for both internal and external channels (including our company intranet and e-newsletter, LinkedIn and Instagram), and ability to repurpose the content across multiple formats (intranet article, video, press release, infographic, etc.).
• Lead internal change initiatives and be a trusted advisor to key business stakeholders to ensure our people understand what is changing and what it means for them.
• Manage global campaigns–from ideation to execution–to increase awareness, create excitement and boost engagement.
• Lead company-wide programming–such as our Global All-Hands, ‘ask me anything’ events for our leaders, etc.–and proactively identify ways to improve participation and engagement.
• Consistently stay abreast of the latest employee communications/engagement technologies and advise how we can leverage them at Dow Jones to improve efficiency.

You Have

• 10+ years internal communications or relevant experience
• Aptitude for creative storytelling and connection to business prioritiesBackground leading change within a matrixed organization
• Experience developing and executing impactful global campaigns
• Strong writing skills with a nose for news; reporter/journalism background a plus
• Ability to distill complex content and concepts into something simple and sticky – be it in the form of messages and/or graphics
• Strong experience with video editing, AI tools and graphic design software
• A data-led approach to communications, and have experience managing content calendars and data dashboards
• A professional, collaborative and team-oriented approach to your work
• Excellent project management skills and solution oriented
• Global work experience / background is a plus
• Communications agency experience is a plus

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area: Dow Jones - Communications

Job Category: Communications & Corporate Affairs

Union Status

Non-Union role

Base Pay Range: $135,000 - $165,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has proven unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).