Senior Intensive Care Coordinator

Wayside Youth; Charlton (MA); On-site; USD 75,000 - 85,000; Full time

Job summary

Wayside Youth and Family Support Network's Charlton site seeks a Senior Intensive Care Coordinator (Clinical Supervisor) to oversee clinical operations, supervise staff, and provide direct services to a small caseload of youth and families. The role emphasizes wraparound principles and navigation of behavioral health systems to ensure culturally responsive care aligned with the agency's mission.

The position requires independent licensure and a master’s degree in a related field, with leadership

Qualifications

• Master's degree in Social Work, Counseling, or another related human services field.
• Independent licensure required (LICSW, LMHC, LMFT).
• Minimum of two years supervisory experience.
• Minimum of three years direct service with children, adolescents, and families.
• Valid driver's license and access to a reliable vehicle.
• Experience navigating behavioral health systems and wraparound principles.
• Ability to provide clinical supervision to staff and interns.

Responsibilities

• Provide weekly supervision to Clinicians, ICCs, Youth and Family Support Workers, and interns.
• Complete annual performance evaluations for supervisees.
• Conduct and review diagnostic assessments and create treatment plans.
• Facilitate staff meetings and coordinate staff training.
• Provide face-to-face emergency coverage and back-up to on-call clinicians.
• Provide advocacy and care coordination with collaterals as needed.
• Review and approve clinical documentation for funders.
• Deliver direct clinical services including in-home therapy, care coordination, and crisis intervention.
• Participate in quality management and improve clinical services.

Skills

Supervision

Clinical supervision

Crisis intervention

Care coordination

Behavioral health systems

Education

Master's degree in Social Work or related field

Job description

Senior Intensive Care Coordinator

Community Services Agency (CSA) – Milford/Charlton

Salary Range: $75,000.00 - $85,000.00/year + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).

This is a clinical position and due to contract obligations requires an independent license (LICSW, LMHC, LMFT).

Wayside Youth and Family Support Network's Charlton site is seeking a driven, innovative, strengths-based Senior Intensive Care Coordinator (Clinical Supervisor). Charlton Community Services site is a community-based program serving children, adolescents, and families referred by the Department of Mental Health, Department of Children and Families as well as insurance funded services through the CSA. In this fast-paced program, the Clinical Supervisor will assist the Program Director and management team in overseeing all aspects of the program. The Clinical Supervisor will provide clinical supervision to CSA program staff and interns, as well as providing direct care to a small caseload of youth and families. The Clinical Supervisor is an individual with established experience in navigating behavioral health systems, wraparound principles and leading supervisees in expanding their therapeutic skills and interventions. The Clinical Supervisor will team with the Program Director to assure the program is providing high quality therapeutic care that is individualized, culturally responsive, and aligned with Wayside's mission and values.

What you will do:

• Provide weekly supervision to Clinicians, Intensive Care Coordinators (ICCs), Youth and Family Support Workers, Family Partners, Interns, and any other program staff
• Complete annual performance evaluations for supervisees'
• Conduct and review diagnostic assessments and create treatment plans/Individualized Action Plans
• Facilitate/co-facilitate staff meetings
• Coordinate training program for staff
• Provide face to face emergency coverage to clients when on call and provide back-up to clinicians who are on-call
• Provide emergency support and assistance to staff in the program
• Provide advocacy and care coordination with collaterals as necessary and as requested by families
• Attend all necessary collateral meetings as required
• Participate in in-service trainings as offered at Wayside Youth & Family and participate in ongoing educational opportunities as required by professional licensing bodies
• Participate in Program Quality Management and Utilization Review
• Review and approve clinical documentation ensuring compliance with funders
• Provide direct clinical services to clients, including, but not limited to in-home individual, couple, and family therapy, care coordination, behavior management and crisis intervention
• Participate in agency-wide initiatives to assure and improve clinical quality
• Assist in developing continuity of service between other services within Wayside and among collateral providers
• Coordination and reporting to MCEs
• Perform other functions as assigned by the Program Director.

Competencies/Traits of Our Superstars:

• Demonstrates high quality customer service (i.e. the ability to connect with others, approachability, respectful to others)
• Demonstrates belief in the Agency's mission and values
• Demonstrates strong time management skills and ability to meet deadlines
• Demonstrates high ability to multi-task through assessing, managing, and adapting to competing priorities
• Holds knowledge of a broad range of mental health/illnesses, treatment, modalities, and theory
• Demonstrates knowledge of how to navigate and access behavioral health services and systems, including DCF, DMH, special education law/services, and other social service resources
• Demonstrates strong problem solving and analytical skills
• Knowledge, Skills, and Abilities Required:

• Knowledge of child welfare, CBHI, behavior management, adolescent development, parenting issues, individual/family therapy, DSM-V TR, trauma-informed care, and psychopharmacology
• Knowledge of reflective supervision
• Proven ability to manage clinical issues.

Minimum Requirements:

• Master's degree in Social Work, Counseling, or another related human services field
• Independent licensure required
• Minimum of two (2) years of supervisory experience
• Minimum of three (3) years experience in direct service with children, adolescents, and families
• Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle.

We will train you in:

Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice; Substance Use Intervention; Risk and Safety Assessment