Assistant Program Director

Wayside-Youth-; Framingham (MA); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Tuition reimbursement

Training reimbursement

PTO with wellness days

9 paid holidays

Vacation 3 weeks (year 1)

Medical benefits

Career development

Job summary

Wayside invites dedicated professionals to join our Framingham Campus as Assistant Program Director. You will lead a committed team serving youth in residential care, with on-call oversight and program supervision.

The role requires supervisory experience, strong written and verbal communication, and a track record in staff training, with MAP-related responsibilities and licensing compliance. Salary range $55,000–$58,000 plus a sign-on bonus and comprehensive benefits.

Qualifications

• Experience in supervisory or managerial roles with youth in residential settings.
• Excellent written and verbal communication.
• Ability to implement programs and staff training.
• MAP certification knowledge and licensing compliance.

Responsibilities

• Oversee programming and supervise staff; on-call coverage and staff scheduling.
• Maintain communication with guardians and collaterals.
• Manage casework and coordinate appointments and medications.
• Provide floor coverage and lead meetings; ensure activity calendar adherence.
• Ensure licensing compliance and facility inspections; rehab compliance when applicable.

Skills

Staff supervision

Team coordination

Residential youth work

Communication skills

Conflict resolution

Education

Associate’s degree

Job description

Show your passion by empowering youth and families when joining the Wayside team!

Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.

We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.

ASSISTANT PROGRAM DIRECTOR Framingham Campus

Salary Range: $55,000.00 - $58,000.00/year depending on experience + s ign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).

The dynamic Assistant Program Director will be ready to lead a dedicated team that works creatively and passionately to improve the lives of youth. Prior experience in a supervisory or managerial role and experience working with youth in a residential setting preferred. The Assistant Program Director is skilled in communication effectively verbally and in writing. Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed.

What You Will Do:

• Management: Complete individual supervision. Oversight of programming. On call is required. Coordinate staff scheduling. Oversight of MAP certification (Shortstop). Participate in 2x monthly management meetings with larger Campus team. Ensure completion of performance evaluations.
• Maintain constant contact with guardians and collaterals.
• Responsible for case management clients. Facilitation staff meeting. Ensure consistent communication with the team for appointments, medication needs, etc.
• Provide coverage on the floor to maintain ratio when needed. Participate in Community/House meetings. Ensure activity calendar is posted and followed for program routines. Provide role modeling and training to staff on the floor.
• Complete facility supplies and inspections. Ensure compliance with all inspections, monitoring requirements, medication administration and all DEEC licensing requirements. When applicable, ensure all Rehab compliance is being met.

Competencies/Traits of Our Superstars:

• An ability to connect with others, approachability.
• Communicate with others at all levels, strong client engagement skills.
• Ability to handle conflict resolution.
• Ability to handle client crisis compassionately with excellent ability to notify all team members.
• Strong teamwork. Can collaborate and coordinate care with others well.
• High quality writing skills as evidenced by strong client documentation.
• Associate’s degree or experience preferred
• At least 2+ years of work in residential. Preferred case management experience.

We will train you in :Motivational Interviewing; Courageous Conversations; Trauma Informed Practice, Attachment, Regulation and Competency Model (ARC), MAP, CPR, First Aid training provided upon hire.