Senior Insurance Technology Leader

HCLTech; Minneapolis (MN); On-site; USD 155,000 - 263,000; Full time

Job summary

HCLTech in Minneapolis is seeking a Senior Insurance Technology Leader to own and grow a large insurance portfolio across applications, services, AI transformation, data, cloud, and modernization. You will drive end-to-end portfolio P&L, executive relationships, and delivery excellence, with global teams across onsite, nearshore, and offshore.

This role emphasizes AI-enabled software engineering, DevSecOps, and measurable business outcomes, requiring a strategic business owner mindset and strong

Qualifications

• 18+ years of experience in Insurance technology delivery, managed services, transformation, or large-scale portfolio leadership
• Experience managing large global organizations
• Direct P&L ownership, revenue accountability, margin management, customer relationship ownership, and delivery governance experience
• Strong experience across RUN and CHANGE services, including managed services execution and transformation delivery
• Experience with AI-led transformation, engineering excellence, automation, DevSecOps, SRE, quality engineering, or productivity improvement programs
• Experience with RFP response leadership, solution defense, commercial model shaping, transition planning, and executive-level customer presentations
• Strong understanding of Insurance platforms and processes such as Life, Retirement, Wealth, Annuities, P&C, Claims, Policy Administration, Billing, Distribution, or Customer Servicing

Responsibilities

• Own and grow a large Insurance portfolio covering Application Services, Managed Services, Digital Engineering, AI Transformation, Data, Cloud, Modernization, and Business Transformation programs
• Drive end-to-end accountability for portfolio revenue (~$25M+) and 300+ global associates across onsite, nearshore, and offshore delivery
• Scale the portfolio, improve profitability, and strengthen customer confidence through measurable AI and engineering outcomes
• Lead global delivery, governance structures, delivery rhythms, and escalation mechanisms for large portfolios
• Oversee both RUN and transformation/change portfolios, including managed services delivery and production operations
• Define engineering practices such as DevSecOps, SRE, quality engineering, automation, CI/CD controls, and DORA metrics

Skills

Insurance portfolio leadership

Global delivery management

RUN and CHANGE leadership

AI-enabled software engineering

DevSecOps SRE

RFP & deal leadership

Commercial acumen

Job description

HCLTech is looking for a highly talented and self- motivated Senior Insurance Technology Leader to join it in advancing the technological world through innovation and creativity.

Job Title: Senior Insurance Technology Leader

Position Type: Full-time

Location: Minneapolis, Minnesota (Onsite)

18+ yrs

Role Overview

We are seeking a Senior Insurance Technology Leader to own and grow a large Insurance portfolio covering Application Services, Managed Services, Digital Engineering, AI Transformation, Data, Cloud, Modernization, and Business Transformation programs.

The role carries end-to-end accountability for a portfolio of approximately $25M+ revenue and 300+ global associates, spanning onsite, nearshore, and offshore delivery. The leader will be responsible for portfolio growth, P&L management, customer executive relationships, engineering excellence, AI adoption, managed services delivery, talent development, and transformation outcomes.

This is not a governance-only delivery role. The expectation is to operate as a business and delivery owner who can scale the portfolio, improve profitability, strengthen customer confidence, build future‑ready insurance capabilities, and drive measurable AI and engineering outcomes.

What We Are Looking For

Insurance Portfolio & Business Leadership

• Proven ownership of large Insurance technology portfolios with revenue, margin, customer satisfaction, and delivery accountability.
• Experience leading multi-account or large multi-program portfolios across Insurance accounts.
• Ability to connect technology delivery to insurance business outcomes, operating efficiency, regulatory needs, customer experience, and transformation priorities.

Global Delivery & Scale Management

• Experience managing large global teams across onsite, nearshore, and offshore delivery models.
• Ability to design scalable operating models, leadership layers, governance structures, delivery rhythms, and escalation mechanisms for large portfolios.
• Proven ability to handle growth, attrition, fulfillment pressure, delivery risk, transformation mandates, and customer escalations at scale.

Managed Services, RUN and CHANGE Leadership

• Strong experience leading both application RUN and transformation / CHANGE portfolios.
• Hands‑on exposure to AMS, managed services, production operations, service management, modernization, cloud, data, and digital engineering programs.
• Experience in transition, transformation, steady‑state execution, service improvement, productivity realization, and customer‑visible value delivery.

AI & Engineering Excellence Leadership

• Demonstrated experience driving AI‑enabled software engineering, AI‑assisted operations, test automation, knowledge engineering, code generation, reverse engineering, productivity improvement, and intelligent service delivery.
• Ability to define how AI improves delivery productivity, engineering outcomes, operational efficiency, quality, cost, speed, and customer value.
• Experience establishing engineering practices such as DevSecOps, SRE, quality engineering, automation, CI/CD controls, DORA‑style metrics, release discipline, and defect prevention.
• Strong ability to move beyond AI usage narratives and demonstrate measurable benefit realization.

Commercial, RFP and Deal Leadership

• Familiarity with commercial models including T&M, Managed Services, Fixed Price, Outcome‑Based Services, productivity‑linked constructs, and gain‑share models.
• Experience owning or contributing to large RFPs, solution development, deal shaping, pricing reviews, transition planning, oral presentations, and proposal defense.
• Ability to partner with sales, solutioning, domain, engineering, and commercial teams to convert opportunities into executable delivery models.

Growth, Demand Creation and Capability Build

• Ability to identify white‑space opportunities, shape modernization themes, create AI‑led transformation conversations, and influence customer technology roadmaps.
• Proven experience in account mining, vendor consolidation opportunities, managed services expansion, and customer executive engagement.
• Ability to build future‑ready capability through hiring strategy, upskilling, pyramid planning, leadership succession, and insurance‑domain capability development.

Required Experience

• 18+ years of experience in Insurance technology delivery, managed services, transformation, or large‑scale portfolio leadership.
• Experience managing large global organizations
• Direct P&L ownership, revenue accountability, margin management, customer relationship ownership, and delivery governance experience.
• Strong experience across RUN and CHANGE services, including managed services execution and transformation delivery.
• Demonstrated experience with AI‑led transformation, engineering excellence, automation, DevSecOps, SRE, quality engineering, or productivity improvement programs.
• Experience with RFP response leadership, solution defense, commercial model shaping, transition planning, and executive‑level customer presentations.
• Strong understanding of Insurance platforms and processes such as Life, Retirement, Wealth, Annuities, P&C, Claims, Policy Administration, Billing, Distribution, or Customer Servicing.

Leadership Attributes

• Strategic business ownership mindset with delivery depth.
• Executive presence and ability to influence senior customer stakeholders.
• Commercial acumen across pricing, contracts, revenue, margin, productivity, and delivery economics.
• Operating model design capability across large global delivery organizations.
• Engineering‑first and AI‑first transformation orientation.
• Strong systems thinking, problem‑solving, and decision‑making under ambiguity.
• Ability to build leaders, capability, and future‑ready teams rather than only manage current execution.

Pay and Benefits

Pay Range Minimum: $155000 per year

Pay Range Maximum: $263000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance‑based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior‑level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.