Senior Insurance Solutions Lead: Go-Live & Value Delivery

Openkrill; United States; Remote; USD 135,000 - 160,000; Full time

Benefits offered by this job

Base salary parity across locations

Performance bonuses

Health, dental & vision insurance

Flexible PTO

Life insurance 2x base

FSA/HSA options

Job summary

Neural Earth in the United States seeks a Customer Solutions Lead who will own the customer’s path from first conversation to realized value, shaping solutions during pre-sales and leading onboarding and implementation.

You’ll spend ~70% on solutioning and delivery and ~30% on feeding product with customer learnings, building demos, ROI cases, and ensuring go-live. Travel up to 25% is expected.

Qualifications

• 7-10 years of experience across solutions, implementation, or product roles.
• Deep knowledge of P&C insurance workflows at a carrier, MGA, or vendor serving them.
• Track record of taking enterprise customers from signed contract to go-live.
• Hands-on experience configuring SaaS platforms or data products.
• Ability to accommodate travel as needed (~25%)

Responsibilities

• Shape carriers' underwriting and portfolio workflows, and recommend solutions.
• Build demos and business cases showing impact to underwriting and finance leaders.
• Own end-to-end implementation from proposal to go-live.
• Maintain post-launch adoption and identify expansion opportunities.
• Provide product feedback from customers to guide development.

Skills

Customer solutioning

Solution implementation

Pre-sales

Executive communication

Documentation

Tools

APIs

Data pipelines

SaaS platforms

Job description

Neural Earth in the United States seeks a Customer Solutions Lead who will own the customer’s path from first conversation to realized value, shaping solutions during pre-sales and leading onboarding and implementation.

You’ll spend ~70% on solutioning and delivery and ~30% on feeding product with customer learnings, building demos, ROI cases, and ensuring go-live. Travel up to 25% is expected.