Senior Insurance Client Services Specialist

Internationalinsuranceprofessionals; Illinois; Hybrid; USD 40,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Flexible work location

20 days PTO

Volunteer day

Charitable donations match

Wellness rewards

Coffee and beverages

Culture of appreciation

Job summary

Marsh McLennan Agency Midwest is seeking a Senior Client Service Representative to deliver outstanding client service and manage insurance programs in a fast-paced environment. You will collaborate with the account servicing team to process transactions, update client records, and ensure data integrity while interpreting complex documents.

The role emphasizes strong communication, organization, and the ability to handle multiple tasks with a proactive, client-focused mindset.

Qualifications

• 2+ years of experience in commercial Property & Casualty insurance.
• Excellent written and verbal communication skills to effectively service customers.
• Self-starter with strong time management and organization.
• Detail oriented with ability to handle multiple tasks.
• Ability to interpret insurance documents such as policies, applications and proposals.
• Proficiency with Excel, Word, and Agency Management Systems.
• Able to work in a fast-paced, high-energy team.

Responsibilities

• Provide exceptional client service and oversee insurance programs.
• Manage transactions, update client information, and negotiate coverage terms.
• Collaborate with the account servicing team to address inquiries and maintain data integrity.
• Interpret complex documents such as policies, applications and proposals.

Skills

P&C insurance

Communication

Self-motivation

Attention to detail

Document interpretation

MS Office

Teamwork

Education

BS/BA in Business or Insurance

Job description

Marsh McLennan Agency Midwest is seeking a Senior Client Service Representative to deliver outstanding client service and manage insurance programs in a fast-paced environment. You will collaborate with the account servicing team to process transactions, update client records, and ensure data integrity while interpreting complex documents.

The role emphasizes strong communication, organization, and the ability to handle multiple tasks with a proactive, client-focused mindset.