Remote Claims Service Specialist

Marsh McLennan Agency; Schaumburg (IL); Hybrid; USD 39,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K and retirement plans

Work from home option

Paid time off (20 days)

Volunteer day off

Charitable donations match up to $1000

Wellness rewards up to $750

Coffee and snacks provided

Positive, inclusive culture

Job summary

Marsh McLennan Agency Midwest is seeking a Claims Service Representative for the Business Insurance Claims team. You will be the key connector between clients, service staff, and insurance carriers, handling claim information and guiding reporting procedures to keep claims moving smoothly.

You will support Claims Consultants with timely updates, reports, and answers, requiring strong attention to detail and clear communication. A collaborative culture and growth opportunities are offered.

Qualifications

• 1+ years of experience processing and managing insurance claims with accuracy.
• Strong communication skills to guide clients and collaborate with internal teams.
• Ability to maintain detailed and organized claim documentation.

Responsibilities

• Process claim information and report procedures.
• Guide clients through reporting procedures and keep claims moving from start to finish.
• Support Claims Consultants with status updates, reports, and client questions.

Skills

Insurance claims processing

Communication skills

Attention to detail

Time management

Multitasking

Education

BA/BS in Business or Insurance

Tools

Excel

Job description

Marsh McLennan Agency Midwest is seeking a Claims Service Representative for the Business Insurance Claims team. You will be the key connector between clients, service staff, and insurance carriers, handling claim information and guiding reporting procedures to keep claims moving smoothly.

You will support Claims Consultants with timely updates, reports, and answers, requiring strong attention to detail and clear communication. A collaborative culture and growth opportunities are offered.