Senior Insurance Authorization Lead - On-Site

Ensemble Health Partners; Richmond (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Ensemble Health Partners in Richmond, VA is seeking a Senior Insurance Authorization Specialist to support insurance authorization and verification for patients scheduled for services. The role collaborates with Insurance Authorization I staff, ensures accurate records, and complies with regulatory requirements.

You will assist with escalated issues, mentor new hires, and help maintain accuracy of >95% in audits while ensuring courteous patient and client interactions.

Qualifications

• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

• Support Insurance Authorization I staff in selecting accurate medical records for patient safety and demographic information.
• Obtain and validate insurance information; work with insurance companies and physician offices to complete authorization requirements.
• Assist supervisor with escalated issues, training new hires, and monitoring workload to ensure accuracy and service quality.

Skills

Inquisitive

Openness to innovation

AI awareness

Customer service

Education

High School Diploma/GED

2 Year/ Associates Degree

Job description

Ensemble Health Partners in Richmond, VA is seeking a Senior Insurance Authorization Specialist to support insurance authorization and verification for patients scheduled for services. The role collaborates with Insurance Authorization I staff, ensures accurate records, and complies with regulatory requirements.

You will assist with escalated issues, mentor new hires, and help maintain accuracy of >95% in audits while ensuring courteous patient and client interactions.