Onsite Patient Access Specialist — Growth & Certification

Ensemble Health Partners; Midlothian (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Comprehensive Benefits

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Career Advancement

On-site Role

Job summary

Ensemble Health Partners is hiring an on-site Patient Access Specialist in Midlothian, VA. You will handle admissions, verify insurance, collect demographics, and explain consent forms while delivering exceptional patient service.

The role emphasizes accuracy, compliance, and compassionate communication in a fast-paced hospital setting. Requirements include a High School Diploma or GED and 1+ year of customer service experience.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to innovation including AI to improve processes.

Responsibilities

• Perform patient admissions duties and collect insurance information with accuracy.
• Operate the telephone switchboard and direct calls efficiently.
• Explain consent and education documents to patients and guardians.
• Verify eligibility and insurance data for POS and billing processes.
• Conduct pre-registration and gather demographic and financial information.

Skills

Customer Service

Innovation Mindset

Education

High School Diploma/GED

Job description

Ensemble Health Partners is hiring an on-site Patient Access Specialist in Midlothian, VA. You will handle admissions, verify insurance, collect demographics, and explain consent forms while delivering exceptional patient service.

The role emphasizes accuracy, compliance, and compassionate communication in a fast-paced hospital setting. Requirements include a High School Diploma or GED and 1+ year of customer service experience.