Senior Instructional Designer - AI-Powered Learning (Remote)

Samsara; United States; Remote; USD 76,000 - 116,000; Full time

Job summary

Samsara is seeking a Senior Instructional Designer for its Customer Education team. This remote US role focuses on creating learning strategies for diverse customer personas and industries, leveraging AI-driven authoring, and scaling content across on-demand courses, video, in-app learning, live sessions, and certifications.

You will collaborate with Customer Success, Product, Sales, and Implementation to close knowledge gaps and drive adoption, while maintaining curriculum for designated

Qualifications

• 3–5+ years learning design in a software/SaaS setting.
• Knowledge of Instructional Design methodologies.
• Ability to translate abstract or technical information for varied audiences.
• Identify best learning delivery formats for objectives.
• Collaboration and teamwork skills.
• Attention to design aesthetics and visual detail.
• Experience with Parta.io, Articulate, Camtasia, Zoom, Clueso.

Responsibilities

• Define training requirements, learning goals for customers and partners.
• Craft learning experiences in formats (online, audio, video, in-app).
• Use AI-based tools to develop content quickly and iteratively.
• Evolve processes and test new instructional development models.
• Review content with partners/SMEs and assess effectiveness.
• Own a Samsara product area’s curriculum and respond to requests.
• Build product expertise via self-directed research and SME collaboration.
• Design engaging assessments.
• Embeds Samsara values across scalable content.

Skills

Learning design experience

Communication

Audience adaptation

Collaboration

Visual design aesthetics

AI-driven content development

Tools

Parta.io

Articulate

Camtasia

Zoom

Clueso

Job description

Samsara is seeking a Senior Instructional Designer for its Customer Education team. This remote US role focuses on creating learning strategies for diverse customer personas and industries, leveraging AI-driven authoring, and scaling content across on-demand courses, video, in-app learning, live sessions, and certifications.

You will collaborate with Customer Success, Product, Sales, and Implementation to close knowledge gaps and drive adoption, while maintaining curriculum for designated