Senior Instructional Designer — AI-Driven SaaS Training

Samsara; Los Angeles (CA); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible working

Professional development stipend

Parental leave

Job summary

Samsara, a pioneer in Connected Operations, is seeking a Senior Instructional Designer for its Customer Education team. You will create scalable learning solutions across online, video, and in-app formats, partnering with Customer Success, Product, Sales, and Implementation to address customer needs and adoption gaps.

You will lead AI-enabled content development, experiment with new tools, and shape how learning scales for safety, drivers, and operations across a remote-friendly, global

Qualifications

• 3–5+ years learning design or instructional design experience in a software/SaaS setting
• Knowledge of Instructional Design standard methodologies and ability to craft engaging learning content
• Ability to communicate abstract or technical information to both technical and non-technical audiences
• Ability to identify the best learning delivery formats for objectives
• Strong collaboration skills and teamwork
• Attention to design aesthetics and visual detail
• Familiarity with legacy and emerging content development tools such as Parta.io, Articulate, Camtasia, Zoom, Clueso

Responsibilities

• Define training requirements, learning goals and user needs for customers and partners
• Craft and build learning experiences in online, audio, video, in-app formats
• Leverage a wide range of tools to develop content rapidly and iteratively
• Evolve processes and test new instructional development models and tooling
• Review content and assessments for effectiveness with SMEs
• Own a Samsara product area curriculum and manage updates and requests
• Design and write engaging assessments
• Champion Samsara’s values as we scale globally

Skills

Instructional design

Communication

Collaboration

Visual design

AI content tools

Tools

Parta.io

Articulate

Camtasia

Zoom

Clueso

Job description

Samsara, a pioneer in Connected Operations, is seeking a Senior Instructional Designer for its Customer Education team. You will create scalable learning solutions across online, video, and in-app formats, partnering with Customer Success, Product, Sales, and Implementation to address customer needs and adoption gaps.

You will lead AI-enabled content development, experiment with new tools, and shape how learning scales for safety, drivers, and operations across a remote-friendly, global