Senior Instructional Design & Policy Analyst (Hybrid)

California State Controller's Office; Sacramento (CA); Hybrid; USD 74,000 - 93,000; Full time

Job summary

The California State Controller's Office is seeking an Analyst III to lead complex analytical and project-based work in statewide Business Program training and Personnel and Payroll operations. You will plan, design, evaluate, and implement high-impact instructional initiatives for over 294,000 state employees.

The role requires expert knowledge of legacy payroll processes, independent work, and cross-functional collaboration across departments. Hybrid work arrangement offered.

Qualifications

• A resume is required.
• A Statement of Qualifications is required.
• If you are using education to meet the minimum qualifications, you must include a copy of your degree or transcripts with your application package.

Responsibilities

• Plan, design, and develop Business Processing Learning Materials using advanced instructional design methods that require expert level understanding of legacy Personnel and Payroll business processes and transactional workflows.
• Deliver virtual training classrooms, learning labs, and forums, including agenda development, speaker coordination, facilitation, Q&A management, attendance tracking, and documentation of outcomes.
• Evaluate training effectiveness by analyzing participation data, user feedback, and performance trends, and implement improvements to content, delivery methods, and learning tools.
• Enhance and maintain the training registration database to support reporting, participation tracking, and identification of training needs.
• Lead project teams responsible for completing multiyear training and modernization initiatives.
• Lead cross functional workgroups to align learning materials with program operations, policy owners, and transition activities supporting sustainable legacy operations training.
• Consult with departments, program partners, and subject matter experts to ensure training content reflects accurate and consistent processing requirements.
• Provide technical guidance to team members contributing to training and process related projects to maintain quality and consistency.
• Represent the program in meetings requiring expert level knowledge of legacy Personnel and Payroll business processes and business system operations.
• Participate in bureau/division/agency budgetary drills and strategic assessments to ensure policies and procedures support efficient operations and organizational goals.
• Interpret and apply laws, regulations, MOUs, and Personnel and Payroll policies to ensure learning materials and training activities reflect correct processing requirements.

Job description

The California State Controller's Office is seeking an Analyst III to lead complex analytical and project-based work in statewide Business Program training and Personnel and Payroll operations. You will plan, design, evaluate, and implement high-impact instructional initiatives for over 294,000 state employees.

The role requires expert knowledge of legacy payroll processes, independent work, and cross-functional collaboration across departments. Hybrid work arrangement offered.