Senior Institutional Client Services Manager

FEG; Cincinnati (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Employer-paid life insurance

Short-Term Disability

Long-Term Disability

Medical, Dental, Vision plans

401(k) and ESOP

Flexible work options

Tuition reimbursement

Certification reimbursements

Wellness programs

Job summary

FEG Investment Advisors is seeking a Client Service Manager to ensure daily client operations are executed timely and accurately. You will coordinate with internal teams and external providers, acting as the primary contact for back-office support and onboarding institutional relationships.

The role requires strong financial operations expertise, a client-focused mindset, and the ability to resolve account-specific issues with minimal guidance.

Qualifications

• Bachelor’s degree preferred with a business focus.
• 8–10 years of work experience in the investment industry or related client-service field.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Serve as the client’s primary point of contact for daily back-office support.
• Coordinate activities with internal teams and external service providers.
• Monitor completion of activities and ensure cohesive communications.

Skills

Organizational skills

Attention to detail

Multi-tasking

Investment terminology understanding

Advanced MS Office skills

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Excel

PowerPoint

SharePoint

Job description

FEG Investment Advisors is seeking a Client Service Manager to ensure daily client operations are executed timely and accurately. You will coordinate with internal teams and external providers, acting as the primary contact for back-office support and onboarding institutional relationships.

The role requires strong financial operations expertise, a client-focused mindset, and the ability to resolve account-specific issues with minimal guidance.