Senior Installer - Electronics Design Installation

Nebraska Furniture Mart Inc.; Kansas City (KS); On-site; USD 46,000 - 63,000; Full time

Job summary

Nebraska Furniture Mart Inc. is seeking a Senior Installer to deliver timely, professional installation and service for advanced electronics on residential and commercial projects.

You will work on systems integrating audio/video, lighting, motorized shading, surveillance, and smart networking setups. Responsibilities include leading installation efforts, coordinating tasks, maintaining safety, and serving as a technical resource for complex installations for customers and teams.

Qualifications

• 5 years of customer contact experience
• 5 years of electronics service, repair or installation experience
• Industry certifications preferred (Control4, Crestron, Cisco, CompTIA+, CTS, CEDIA)
• Thorough knowledge of home theater, home automation, A/V surveillance distribution, phone systems and home network systems
• Knowledge of cable/wire types, audio devices, construction requirements, equipment layout

Responsibilities

• Lead daily installation activity and coordinate with supervisor to keep on schedule
• Assign work, monitor progress, and prioritize tasks to support teammates and customers
• Promote safety by ensuring proper equipment use and procedures
• Consult as a technical resource for complex installations with customers and teams
• Resolve complex installation challenges requiring sound judgment
• Support project management to ensure efficient and high-quality installations

Skills

Customer service experience

Electronics service/installation

Home theater knowledge

Home automation know-how

Communication & conflict-resolution

Automation systems knowledge

Education

High school diploma or GED

Tools

Control4

Crestron

Cisco

CompTIA+

CTS

CEDIA

Job description

Pay Range: $33.35 - 45.64 hourly (pay based on experience)

Job Description: Your Piece of the Puzzle

As NFM's Senior Installer, you'll be responsible for delivering timely, professional installation and service for complex electronics products purchased by our customers. This role supports advanced programming across residential and commercial control platforms that integrate audio/video, lighting, motorized shading, surveillance systems and advanced network configurations.

Job Duties: A Day in the Life

• Lead. Help the supervisor direct, monitor and prioritize daily installation activity to ensure work is completed on schedule
• Coordinate. Assign work, monitor progress and adjust priorities as needed to support teammates and customer commitments
• Promote. Maintain a safe work environment by ensuring teammates follow proper equipment use and safety procedures
• Consult. Serve as a technical resource for elaborate or complex installations involving teammates, customers and project needs
• Resolve. Address complex installation challenges, including unique situations that require special handling, sound judgment or close attention
• Support. Assist with project management efforts to help ensure installations are completed efficiently, effectively and to NFM standards

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love - because that's what we love.

Qualifications: Can You Check These Boxes?

• High school diploma or GED preferred
• 5 years of customer contact experience required
• 5 years of electronics service, repair or installation experience required
• Industry-recognized certifications preferred, including but not limited to Control4, Crestron, Cisco, CompTIA+, CTS and CEDIA
• Thorough knowledge of home theater, home automation, A/V surveillance distribution, phone systems and home network systems
• Knowledge of cable and wire types, audio devices and components, construction requirements, device placement, cable installation, ventilation needs, equipment layout and mounting techniques
• Ability to work effectively with builders, trades, outside service providers and customers while using clear communication and conflict-resolution skills
• Advanced knowledge of construction, advanced carpentry skills and expert knowledge of current automation systems
• Valid driver's license and acceptable driving record required; Missouri residents must have a Class E driver's license
• Lift test required: ability to lift, push and pull required weights per established department requirements
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but is not limited to, a criminal background check