Control4 Certified Audio/Video Installation Technician

Phoenix-Systems; Alpharetta (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

PTO

Holidays

401(k) match

Health/Dental/Vision

Disability Insurance

Life Insurance

Employee Discount

Take home vehicle

Gas/Vehicle Maintenance

Weekday daytime schedule

Growth opportunities

Job summary

Phoenix Systems in Alpharetta is seeking an experienced Audio/Video installation technician with Control4 certification to join our team. You will install and program security and entertainment systems for high-end clients, train users, and handle after-hours support.

A valid Control4 certification and a customer-focused approach are essential. The role offers a starting pay up to $36/hour, with experience and certifications guiding the rate.

Qualifications

• Minimum of 3 years of experience with security and/or Audio/Video installations required.
• Active Control4 Associate Installer & Automation Programmer certifications through SnapAV is required.
• Active Control4 PCNA Certification through SnapAV is preferred.
• Centralized Lighting Certification through SnapAV is preferred.
• Lutron Lighting Certification Preferred.
• Knowledge of cable types and networking setup.

Responsibilities

• Install, service, and activate security systems, surround sound, and Control4 automation.
• Review work orders with the customer and answer questions professionally.
• Instruct and train customers on system functions and operation.
• Calibrate projectors and receivers for optimal video and sound.
• Handle after hours emergency service calls as assigned.
• Install shades and screens and terminate multimode fiber ends.
• Perform duties of Trim Tech II/III and A/V Security Technician II.

Skills

Control4 Certification

Audio/Video Installations

Security Systems

Customer Service

Networking basics

Education

Technical or Vocational schooling

Tools

Wiring & Cabling

Fiber Termination

Job description

Description

Phoenix Systems is growing and we are looking for an experienced Audio/Video installation technician with Control4 certification(s) to join our amazing team. We are looking for candidates that are self-motivated, personable and of good character. You should be passionate about custom electronics and installation and all about providing world class service to our high-end clients.

Starting salary is up to $36.00/hour depending on experience and certifications.

Anticipated start date of this position is November 9, 2026.

Requirements

Essential Duties and Responsibilities:

• Perform service, installation, and activation of security systems, surround sound systems, system components, speakers, TV hangs, remote controls, shades and screens, advanced lighting controls, and systems requiring Control4 automation and programming
• Communicate with the customer to review the work orders, answer customer questions professionally and properly
• Instruct and train the customer/end user on the system functions and operation.
• Have in depth knowledge of security systems operation, functions, and wiring requirements
• Completely understand security systems Phoenix Systems installs and services (NX, SimonXTi, 2Gig, DSC, Qolsys, Etc.)
• Handle after hours emergency service calls (as assigned on a rotation basis)
• Create and edit Control4 IR Drivers
• Ability to install and program shades and screens
• Have tools and experience needed to terminate multimode fiber ends
• Knowledge to calibrate advanced projectors and receivers for optimal video and sound
• Ability to think on your own and resolve technical issues without
• Must also be able to work and perform duties of Trim Tech II/III and A/V Security Technician II
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Minimum of 3 years of experience with security and/or Audio/Video installations required
• Active Control4 Associate Installer & Automation Programmer certifications through SnapAV is required
• Active Control4 PCNA Certification through SnapAV is preferred
• Centralized Lighting Certification through SnapAV is preferred
• Lutron Lighting Certification Preferred
• Knowledge of cable types and technologies and can distinguish which types to use in installation scenarios
• Ability to accurately assess system design and functionality when adding additional components
• Knowledge of setup of Networking requirements for Routers, Switches, DVR’s, Network Components, WAP’s, etc.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work in a clean and unobtrusive manner
• Ability to work independently and to carry out assignments to completion within standard accepted practices.
• Must have or be willing to obtain basic tools to perform job responsibilities.
• Must be able to clear a background check and drug screening
• Clear MVR required
• Technical or Vocational related schooling is preferred

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, reach with hands and arms, stoop, kneel, talk, and hear.
• Frequent use of step ladders and extension ladders
• Frequent amount of lifting up to 50 pounds
• Occasional lifting of up to 100 pounds

Work Environment:

• Active construction sites
• Exposure to marked changes in temperature and humidity, and exposure to dust.
• Moderate noise

Benefits:

• Paid Time Off Program - Start accruing PTO your first week!
• Eight Paid Company Designated Holidays
• 401(k) w/company match
• Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
• Short Term Disability Options
• Long Term Disability Options
• Employee Assistance Program
• Life Insurance Options
• Employee Discount
• Free Alarm Monitoring
• Take home vehicle
• Gas/Vehicle Maintenance paid by company
• Monday - Friday daytime work schedule (no nights or required weekends)
• Positive work culture with opportunities for advancement and growth