Senior Inside Sales & Solutions Liaison

HEARTLAND-BUSINESS-SYSTEMS-LLC; Lisle (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation package

Growth opportunities

Community involvement

Personal development

Work-life balance

Recognition and awards

Green initiatives

Paid time off

401k package

Job summary

Heartland Business Systems in Lisle, IL seeks a Senior Inside Sales Representative to support Solutions Consultants and introduce our service offerings across the sales cycle. You will build consultative relationships with current customers to expand services and improve outcomes.

The role requires 2+ years in Inside Sales/Account roles, strong attention to detail, multitasking ability, and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of administrative experience in Inside Sales/Account Specialist roles.
• High attention to detail with ability to multitask and manage multiple projects.
• Proficient with Microsoft Office.
• Outcome-focused mindset with strong prioritization and teamwork.
• Professional attitude and respectful demeanor.
• Certifications required by business unit; complete within 18 months if hired externally.

Responsibilities

• Schedule client meetings and coordinate client projects.
• Quote and process orders for services including high-end solutions.
• Coordinate paperwork: credit applications, terms, labor blocks.
• Negotiate discounts and pricing with vendors.
• Liaise between Accounting and Solutions Consultants for issues.
• Identify opportunities from current solutions and relay to consultants.
• Suggest sales process improvements and mentor less experienced staff.
• Schedule services and delivery with internal resources.
• Maintain daily customer touchpoints with 2-hour response times.
• Support quarterly business reviews and client follow-ups.
• Handle complex issues and escalate when needed.
• Perform other duties as assigned.

Skills

Attention to detail

Multitasking

Team player

Professional demeanor

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Heartland Business Systems in Lisle, IL seeks a Senior Inside Sales Representative to support Solutions Consultants and introduce our service offerings across the sales cycle. You will build consultative relationships with current customers to expand services and improve outcomes.

The role requires 2+ years in Inside Sales/Account roles, strong attention to detail, multitasking ability, and proficiency in Microsoft Office.